okta authentication of a user via rich client failure

Not in any network zone defined in Okta: Only devices outside of the network zone defined in Okta can access the app. Password or Password / IdP: The user must enter a password every time the rule requires re-authentication. For details on the events in this table, see Event Types. Open the Applications page by selecting Applications > Applications. Okta Logs can be accessed using two methods. Table 5 lists versions of Microsoft Outlook and the operating system native mail clients, that were tested by the Okta Information Security team for Modern Authentication support. Reducing lifetime of access token carries a trade-off between performance and amount of time clients maintain access under the current configuration. Enter Admin Username and Admin Password. Refresh tokens are valid for a period of 90 days and are used to obtain new sets of access/refresh tokens. Most organizations typically rely on a healthy number of complementary, best-of-breed solutions as well. Easily add a second factor and enforce strong passwords to protect your users against account takeovers. Note: If there is a business requirement for allowing access to legacy authentication protocols, create a group of those user/service accounts and exclude that group from this rule by checking the Exclude the following users and groups from this rule option. Our frontend will be using some APIs from a resource server to get data. Once Office 365 is federated to Okta, administrators should check Oktas System Logs to ensure all legacy authentication requests were accounted for. Use the Okta-hosted Sign-in Widget to redirect your users to authenticate, then redirect back to your app. Instead, you must create a custom scope. When Modern Authentication is enabled in Office 365, clients that support Modern Authentication will use this flow over Basic Authentication. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. and disable legacy authentication to Exchange Online using PowerShell before federating Office 365 access to Okta (at either the. Purely on-premises organizations or ones where critical workloads remain on-prem, cant survive under shelter in place. Okta has Authentication and User Management APIs that reduce development time with instant-on, scalable user infrastructure. When you finish encoding, you can then use the encoded client ID and secret in the HTTP Authorization header in the following format: 'authorization: Basic '. Okta provides authentication solutions that integrate seamlessly into your apps across a wide variety of platforms, whether you are developing an app for your employees or customers, building a portal for your partners, or creating another solution that requires a sign-in flow. Select one of the following: Configures whether devices must be registered to access the app. Rule 2 allows access to the application if the device is registered, not manage, and the user successfully provides a password and any other authentication factor except phone or email. domainA.com is federated with Okta, so the username and password are sent to Okta from the basic authentication endpoint (/active). b. Pass-through Authentication. This can be done using the Exchange Online PowerShell Module. Azure AD Connect (AAD Connect) is a sync agent that bridges the gap between on-premises Active Directory and Azure AD. Open a new PowerShell window as administrator and Install Azure AD PowerShell Module: 2. This provides a balance between complexity and customization. Enter specific zones in the field that appears. Okta based on the domain federation settings pulled from AAD. Remote work, cold turkey. Our second entry calculates the risks associated with using Microsoft legacy authentication. See, Okta has multiple authentication solutions that provide trade-offs in terms of implementation complexity, maintenance, security, and degrees of customization. Other considerations: There are a number of other things that you need to consider, such as whether to use Single Sign-On, to add an external identity provider, and more. To revoke Refresh Tokens for all users: The official list of Outlook clients that support Modern Authentication, at the time of this publication, is listed in Table 3 and also available on the Microsoft site. 3. The email provides information about the timestamp, location, and device information, such as IP Address and user agent (OS version/browser). Locate and open appbase64Creds.txt in C:\temp, copy its contents, and then close the file. Specifically, we need to add two client access policies for Office 365 in Okta. The goal of this policy is to enforce MFA on every sign-in to Office 365 application irrespective of location and device platform. In the fields that appear when this option is selected, enter the users to include and exclude. : Administrators may not understand the full breadth of older Microsoft clients and third party apps still connecting via basic authentication until basic authentication is disabled or they explicitly search for it. Happy hunting! In addition to the users, groups, and devices found in AD, AAD offers complementary features that can be applied to these objects. Resolution Delete any cached Microsoft passwords and reboot the machine: Open Credential Manager app on Windows (For Mac, open the Keychain access program). Creates policies that provide if/then logic on refresh tokens as well as O365 application actions. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Select the application that you want to use, and then on the General tab, copy the Client ID and Client secret. By default, the Access Token is valid for a period of 1 hour (configurable to a minimum of 10 minutes). See Validate access tokens. Select one of the following: Configures the network zone required to access the app. This is because authentication fromMicrosoft comes invarious formats (i.e., basic or modern authentication) and from different endpoints such asWS-Trust andActiveSync. For example, Outlook clients can default to Basic Authentication when by modifying registry on Windows machines. Implement the Client Credentials flow in Okta. It's a mode of authentication that doesn't support OAuth2, so administrators can't protect that access with multi factor authentication or client access policies. Now that your machines are Hybrid domain joined, lets cover day-to-day usage. You can also limit your search to failed legacy authentication events using the following System Log query:eventType eq "user.session.start" and outcome.result eq "FAILURE" and debugContext.debugData.requestUri eq "/app/office365/{office365 App ID}/sso/wsfed/active". Authentication failed because the remote party has closed the transport stream. The most restrictive rule (Rule 1) is at the top and the least restrictive rule is at the bottom. Some organizations rely on third-party apps/Outlook plugins that havent upgraded to modern authentication. Looks like you have Javascript turned off! Everyone. The order of the steps is important because the final step involves invalidating the current Office 365 tokens issued to users, which should be done after the Office 365 client access policies are set in Okta. at System.Net.Security.SslState.StartReadFrame (Byte[] buffer . See Request for token in the next section. Daily logins will authenticate against AAD to receive a Primary Refresh Token (PRT) that is granted at Windows 10 device registration, prompting the machine to use the WINLOGON service. If newer versions connect using Basic Authentication, the users mail profile may need to be reset. Note: We strongly advise against using WebViews for authentication on mobile apps as this practice exposes users to unacceptable security risks. In the fields that appear when this option is selected, enter the user types to include and exclude. However, there are few things to note about the cloud authentication methods listed above. Users are prompted to re-authenticate only if its been more than one hour since they last authenticated. Sign in or create an account. an Azure AD instance is bundled with Office 365 license. Secure your consumer and SaaS apps, while creating optimized digital experiences. Zoom Rooms offers two authentication profiles to integrate with Exchange Online. This will ensure existing user sessions (both non-modern and modern authentication) are terminated and the new session are on Modern Authentication. Protocols like POP and IMAP only support basic authentication and hence cannot enforce MFA in their authentication flow. Your Goals; High-Performing IT. Use Okta's UI to add or remove users, modify profile and authorization attributes, and quickly troubleshoot user sign-in issues. They continuously monitor and rapidly respond to these attacks to protect customer tenants and the Okta service. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Different flows and features use diverse endpoints and, consequently, result in different behaviors based on different policies. Set an appropriate date range and enter the following query into the search field: debugContext.debugData.requestUri eq "/app/office365/{office365 App ID}/sso/wsfed/active. The mapping of groups in Okta to Vault policies is managed by using the users and groups APIs. Possession factor: The user must provide a possession factor to authenticate. Set up your app with the Client Credentials grant type. Windows 10 seeks a second factor for authentication. However, with Office 365 client access policies, the access decision can also be implemented based on client type, such as web browser, modern auth or legacy auth clients. After you migrate from Device Trust (Classic) to Device Trust on the Okta Identity Engine and have an authentication policy rule that requires Registered devices, you will see Authentication of device via certificate - failure: NO_CERTIFICATE system log events. Whether its Windows 10, Azure Cloud, or Office 365, some aspect of Microsoft is a critical part of your IT stack. An app that you want to implement OAuth 2.0 authorization with Okta, Specify the app integration name, then click. Modern authentication uses a contextualized, web-based sign-in flow that combines authentication and authorization to enable what is known as multi-factor authentication (MFA). See the OAuth 2.0 and OpenID Connect decision flowchart for the appropriate flow recommended for your app. By leveraging an open and neutral identity solution such as Okta, you not only future-proof your freedom to choose the IT solutions you need for success, you also leverage the very best capabilities that Microsoft has to offer through Oktas deep integrations. Select one of the following: Configures the resulting app permissions if all the previous conditions are met: Configures the authentication that is required to access the app: Configures the possession factor characteristics: Configures how often a user is required to re-authenticate: Use the following configuration as a guide for rule 1: Use the following configuration as a guide for rule 2: Use the following configuration as a guide for rule 3. One of the following platforms: Only specified device platforms can access the app. You can use one of Okta's SDKs or an open-source library if an appropriate Okta SDK is not available. Various trademarks held by their respective owners. See Hybrid Azure AD joined devices for more information. At least one of the following users: Only allows specific users to access the app. Authentication Via the CLI The default path is /okta. MacOS Mail did not support modern authentication until version 10.14. Password Hash Synchronization, or Connect and protect your employees, contractors, and business partners with Identity-powered security. Click Create App Integration. Password re-authentication frequency is: 4 Hours, Re-authentication frequency for all other factors is: 15 Minutes. 8. Now you have to register them into Azure AD. In the Admin Console, go to Applications > Applications. Any platform (default): Any device platform can access the app. Note that this method will only set the configuration for the newly created mailboxes and not the existing ones. The following commands show how to create a policy that denying basic authentication, and how to assign users to the policy. Outlook 2010 and below on Windows do not support Modern Authentication. Create an authentication policy that supports Okta FastPass. The enterprise version of Microsofts biometric authentication technology. Important:The System Log APIwill eventually replace the Events API and contains much more structured data. See Set up your app to register and configure your app with Okta. Innovate without compromise with Customer Identity Cloud. Hybrid domain join is the process of having machines joined to your local, on-prem AD domain while at the same time registering the devices with Azure AD. In the Okta syslog the following event appears: Authentication of a user via Rich Client. That makes any account in an Office 365 tenant that hasnt disabled basic authentication far more vulnerable to credential stuffing, because its security relies on the strength of user-defined passwords. Note that basic authentication is disabled: 6. A. Office 365 Client Access Policies in Okta. If you already know why these authentication methods are risky, skip straight on to the queries and containment strategies. The whole exercise is a good reminder to monitor logs for red-flags on a semi-regular basis: As you get used to doing this, your muscle memory for these processes will grow, along with your understanding of what normal looks like in your environment. disable basic authentication to remedy this. The Office 365 Exchange online console does not provide an option to disable the legacy authentication protocols for all users at once. To connect to Office 365 exchange, open Exchange Online PowerShell Module and enter the following command (Replace [emailprotected] with the administrator credentials in Exchange): 2. Optionally, apply the policy in 30 minutes (instead of 24 hours) by revoking the user tokens: 9. Clients that rely on legacy authentication protocols (including, not limited to, legacy Outlook and Skype clients and a few native clients) will be prevented from accessing Office 365. An example of a legitimate business use case would be a SaaS integration that uses POP3 or IMAP such as Jira. When your application passes a request with an access token, the resource server needs to validate it. to locate and select the relevant Office 365 instance. The authentication attempt will fail and automatically revert to a synchronized join. Authentication policies define and enforce access requirements for apps. Note: By default, Okta Verify attempts to store the Okta Verify keys on the secure hardware of the device: trusted platform module (TPM) for Windows and Android devices, or secure enclave for macOS and iOS devices. Androids native mail client does not support modern authentication. NB: Your Okta tenant will not have visibility of EWS authentication events that (a) support basic authentication and (b) authenticate to the onmicrosoft.com domain instead of the domain federated to Okta. But later it says "Authorisation Error: invalid_client: Client authentication failed.Either the client or the client credentials are . The exceptions can be coupled with Network Zones in Okta to reduce the attack surface. Using Oktas System Log to find FAILED legacy authentication events. Your application needs to securely store its Client ID and secret and pass those to Okta in exchange for an access token. Any user type (default): Any user type can access the app. And most firms cant move wholly to the cloud overnight if theyre not there already. Doing so for every Office 365 login may not always be possible because of the following limitations: A. For more information on Windows Hello for Business see Hybrid Deployment and watch our video. a. This change removes responsibility for defining and enforcing authentication criteria from your Global Session Policy and transfers it to each of your authentication policies. If only rich client authentication (as opposed to browser-based authentication) isn't working, it more likely indicates a rich client authentication issue. For more background on the different deployment models, including basic flows and help with choosing between models, see Okta deployment models redirect vs. embedded. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. The Office 365 Exchange online console does not provide an option to disable basic authentication for all users at once. Access and Refresh Tokens. Note that the minimum privileges required on Office 365 and the Okta platform to implement these changes are listed in Table 2: Before proceeding further, we should mention that the configuration changes listed in this document will enforce the following behaviors: A. I can see the Okta Login page and have successfully received the duo push after entering my credentials . A. Outlook 2010 and below on Windows do not support Modern Authentication. Be sure to review any changes with your security team prior to making them. 2023 Okta, Inc. All Rights Reserved. Modern Authentication Supported Protocols A hybrid domain join requires a federation identity. If secure hardware is not available, software storage is used. Its now reality that hybrid IT, particularly hybrid domain join scenarios, is the rule rather than the exception. Going forward, well focus on hybrid domain join and how Okta works in that space. Copy the App ID into the search query in (2) above. If you select the option Okta Verify user interaction in this rule, users who choose Okta Verify as the authentication factor are prompted to provide user verification (biometrics). In the context of this document, the term Access Protocol indicates the protocols such as POP, IMAP, Exchange ActiveSync, Exchange Web Services (EWS), MAPI and PowerShell. Base64-encode the client ID and secret (as shown later) and then pass through Basic Authentication (opens new window) in the request to your custom authorization server's /token endpoint: Note: The client ID and secret aren't included in the POST body, but rather are placed in the HTTP Authorization header following the rules of HTTP Basic Auth (opens new window). For example, Catch-all Rule. Failure: Multiple users found in Okta. For example, it may be an issue that's related to the prerequisites or the configuration of the rich-client . Select one of the following: Configures the risk score tolerance for sign-in attempts. If a machine is connected to the local domain as well as AAD, Autopilot can also be used to perform a hybrid domain join. Brett is also an award-winning journalist, having long ago been the editor-in-chief of iTnews Australia and a contributor to ZDNet, the Australian Financial Review and the Sydney Morning Herald. Re-authenticate after (default): The user is required to re-authenticate after a specified time. You can also limit your search to failed legacy authentication events using the following System Log query: eventType eq "user.session.start" and outcome.result eq "FAILURE" and debugContext.debugData.requestUri eq "/app/office365/, Export the search results from the System Log to a CSV file for further analysis by selecting, When troubleshooting a relatively small number of events, Oktas System Log may suffice. Launch a terminal and enter the following command, replacing clientid:clientsecret with the value that you just copied. An audit of your legacy authentication will undoubtedly unearth various bots and crawlers, BITS jobs and all sorts of other things to make you feel anxious. You need to register your app so that Okta can accept the authorization request. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Oktas Autopilot enrollment policy takes Autopilot traffic (by endpoint) out of the legacy authentication category, which would normally be blocked by the default Office 365 sign-in policy. But first, lets step back and look at the world were all used to: An AD-structured organization where everything trusted is part of the logical domain and Group Policy Objects (GPO) are used to manage devices. The user can still log in, but the device is considered "untrusted". After Okta login and MFA fulfillment, Okta returns the MFA claim (/multipleauthn) to Microsoft.

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