"The aim of GREATix is to identify, appreciate, study and learn from episodes of excellence. If you have 25 detailed questions people are less inclined to complete it. It is an echo-chamber of incidents and near misses and at worst a platform that has become a substitute for peer to peer discussion and healthy challenge. I completed my Datix Certified Professional Course in 2015.<br><br>I am a very approachable, professional and reliable individual who has a . Back to top of page To tackle that, wehavemade wipe down stickers with a QR code on to go on the sun visors of all the vehicles and for computers in our control rooms. It made me sad. Listen to our latestpodcaststo find out What You Need To Know Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action. (it can be anonymised if preferred). St George's related links. The walkout involves nursing staff working in emergency departments, intensive care units, cancer care and other services that were previously exempt. Deputy Medical Director Dr Michael Wright said: Our teams have been working really hard to put plans in place to safely staff our hospitals and community services in during the nurses strike, including the Bank Holiday. East Midlands Emergency Medicine Educational Media, Royal College of Emergency Medicine (RCEM), Royal College of Paediatrics and Child Health (RCPCH). Our services Our services Acute Medicine and Clinical Infection Active Hospitals Breast care Cancer, Oncology and Chemotherapy Cancer Psychology Cardiology Chaplaincy and spiritual care Children's Services Colorectal Dementia Dental services Diabetes and Endocrinology Elderly Care Endoscopy Emergency Care Frailty Gastroenterology General medicine Publicity? "Having an insight into the world of QI and the cry of PDSA [plan-do-study-act] from my good friend Dave Morgan resonating in my mind, I thought back to the coffee shop and used the spirit of those words, decided to throw caution to the wind, made a decision to ask for forgiveness if it all went horribly wrong and J*DI ! Posters will appearing across the service in the next week or two. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. endobj This included identifying which patients can safely go home, combining wards and postponing much of our elective work to try and reduce bed occupancy as we headed into the weekend so we could prioritise our efforts on urgent and emergency care and looking after patients on our wards. "There are numerous episodes of excellence seen every day. To read more about the event, please click here. Milton Keynes University Hospital. This has the dual benefit of improving patient care and boosting staff morale by recognising when people have given that bit extra to ensure our patients are receiving the best care we can provide. Numbers have exceeded Datix reports in several months. PDF Blood Transfusion Newsletter - Newcastle Laboratories Newcastle Hospitals advises people should only call 999 or go to an Emergency Department if you or someone else has a life-threatening emergency, such as: signs of a heart attack - chest pain, pressure, heaviness, tightness or squeezing across the chest, signs of a stroke - face dropping on one side, cannot hold both arms up, difficulty speaking, sudden confusion (delirium) - cannot be sure of own name or age, suicide attempt - by taking something or self-harming, severe difficulty breathing - not being able to get words out, choking or gaspingchoking on liquids or solids right now, heavy bleeding - spraying, pouring or enough to make a puddle, severe injuries - after a serious accident or assault, seizure (fit) - shaking or jerking because of a fit, or unconscious (cannot be woken up)sudden, rapid swelling of the lips, mouth, throat or tongue. Like most ambulance services, our crews are under a lot of pressure and can goextended periodsout of station. Tests and quizzes. The staff awards are our annual way of recognising and celebrating staff achievements from across the Trust. (PDF) EXCELLENCE REPORTING (GREATIX): CREATING A - ResearchGate Sarah Beadnell - Service Improvement Support Officer - The Newcastle 2023. <>/Metadata 536 0 R/ViewerPreferences 537 0 R>> What counts as a life-threatening emergency? improve the staff experience on specific issues relating to each network. "Discussions were had locally and the competing pressures of running a 24/7 service would naturally provide obstacles and barriers to getting anything done in a timeframe that would complement the idea that was in my head about how this should work. Itsaimed at recognising what is meaningful for you rather than what is seen as expected praise. Excellence in Healthcare EM3 Some of these are outlined below: In May 2017, we launched the Event in the Tent our biggest ever internal engagement event for staff and volunteers of the hospital, providing them with a platform for sharing ideas and building up relationships from across the Trust. Received - GREAT-ix At this time more than ever it was essential to have some positivity running through the every day difficulties we all faced, and the reports kept coming. Submit a . Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett. Areas of potential development are then supported by the LFE QI team. Here are two examples to inspire you. Want a quick and expert briefing on the biggest news stories? No news is good news! Some of these conversations may show excellent practice that can be focused on and developed further as quality improvement projects. endobj Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. Please do not send correspondence relating to patients, requests for patient information or recruitment and placement requests to this website email address. Our research I thinkthatsthe brilliant thing aboutGREATix. Staff were opening up to the idea of saying Well done and the reports started to trickle in. Ben Watson is a Strategy Implementation and Quality Improvement (SIQI) Manager in the Scottish Ambulance Service. It's easy! Pferde beim decken mit einer menschlichen frau - Issuu If you are interested in setting up GREAT-ix in your department or hospital using this website, get in touch. Good clinicians and managers recognise the situation and mediate directly with staff, 'behind the Datix wall'. When you submit a GREAT-ix for a colleague they will receive a formal thank you letter for their portfolio and a postcard. 1 0 obj PDF QUALITY ACCOUNT EASY READ - Newcastle Hospitals NHS Foundation Trust Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. It contains three important pieces of information: who did something excellent; what did they do that was excellent; why was it excellent We have recently been sent over some fantastic feedback from the Greatix Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust, who reported that a For childrens health advice you can download The Little Orange Book which covers a wide range of illnesses in children from common minor ailments including teething, constipation, and colds, through to more serious conditions. Now $108 (Was $116) on Tripadvisor: KH Hotel, Geisenfeld. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. So, let's turn the table on Datix and start letting people know when they are awesome. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. The form itself is already open to anyone and it can be used. All rights reserved. "There was a plan in my head of how this would happen and what would be required, I would need artwork to present it properly and an IT platform for it to operate on, and then there would be the awareness and publicity for it to take off. Nursing can help end the travesty of 'Datix abuse' But there was only me doing this and there was no real capacity for anyone else to help out, and to add to this the wheels of change can sometimes turn very slowly. Email this page Western General Hospital, This could be for anything. sH1gwv&a_L#5'vXS6CoizB9bV1eceVsra\(mkFt~N7EA"Z1&UwG%nNOnB3+AY Menu The system is accessible from a Trust computer or from any mobile device via their Trust login (thanks to great work by the Trust IT Team). Unfortunately this fails to recognise that the vast majority of what we do on a daily basis is good; indeed some of it is excellent. Depending on how this goes over the next few months we are planningon expandingit further. Read more about our cookies, data and privacy. GREATix General Intensive Care Unit - SGUL Results Over 350 Greatixes have been submitted in the first year of the project. "At a similar time I discovered the concept of Safety-II and the shifted view that when understanding safety and incidents we traditionally only look at things that go wrong, and ignore the instances of things going well and the fact that the thing that has gone wrong has almost always gone right numerous times before. Newcastle bus crash victim dies in hospital - BBC News Some of the feedback from colleagues in these areas has already been extremely positive anditssomethingwerelooking forward to. "Build it and they will come and come they did. help shape and deliver our organisational strategy and policy. Asitsa concept. Our 1st winner is Andrew Peattie who takes his day-to-day duties to another level, before his shift even begins. The Newcastle Upon Tyne Hospitals NHS Foundation Trust hiring Benefits Examples may include positive patient outcomes following expert care or a staff member going out of their way to be helpful in some manner. An excellent opportunity has arisen for a Programme Management Office (PMO) Benefits Manager to join our successful and established Programme Management Office based within the IM&T Directorate of Newcastle upon Tyne Hospitals Trust. . In healthcare we often focus our learning on what has gone wrong what happens when we focus our learning on what has gone well? As an improvement team we regularly review theGREATixthat aresubmitted. or phone: 01908 660033. EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. In healthcare we often focus on errors in an effort to learn from our mistakes and avoid further harm. "Early on I stumbled across a concept of sharing learning from good work that was championed by Dr Adrian Plunkett and his now famous Learning From Excellence (LFE) movement, and this had been on the back burner and niggling away at me for some time. <> The HTT meets monthly and reports to the Trust Hospital Transfusion ommittee. Receiving some great feedback from staff and patients since taking on our secondment https://t.co/vBRDEmgRvks amazing what more manpower and a commitment to patient safety can achieve in a short time! Members of the Royal College of Nursing (RCN) have joined the . "Some time later I find myself holding responsibility for locally managing the incident reporting system Datix. Home :: Northumbria Healthcare NHS Foundation Trust This is the version of our website addressed to speakers of English in the United States. This learning is then presented back to the organisation through forums such as our learning from events and patient safety groups and can influence best practice, education and improvement projects going forward. gregory peck unending love. This site has been setup by Dr Mel Poole, a Consultant Anaesthetist, to make running GREAT-ix initiatives as easy as possible. St George's Hospital Yammer site. RESTAURANT MAXIMILIAN'S, Geisenfeld - Tripadvisor RCN strike: Newcastle Hospitals warns of 'major impact on - ITVX Newcastle Hospitals become first in the UK to use climate-friendly gas and air during labour Newcastle mum, Kaja Gersinska, is the first person in the UK to . This year we received over 2000 Greatix entries showing the endobj "The aim of GREATix is to identify, appreciate, study and learn from episodes of excellence. July -September 2020 This newsletter is produced for the Newcastle Upon Tyne Hospitals by the Hospital Transfusion Team (HTT). Greatixes have been submitted and received by many different members of staff including consultants, junior doctors, nurses, domestic and administration staff. We all know how to provide feedback when things go wrong: Datix it! Some local community pharmacies will be open over the holidays and they can help you if your medication is in stock. We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. We all know how to provide feedback when things go wrong: Datix it! We will also do some engagement with their staff to encourage its use. We are looking for a committed, energetic and resilient . In a coincidental turn of events, there was also a request from staff that more emphasis is placed on feedback and praise for a job well done. This was in March 2020. GREATix: Improving culture, wellbeing and patient safety through Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved onewith excellent care. We are averaging around 10 forms per week with an increase in submissions as staff show appreciation for each other during the challenging COVID times. At the momentwerein theinitialphase, which is for ambulance staff. We've put some small files called cookies on your device to make our site work. east midtown plaza privatization Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. Excellence Reporting (Greatix): Creating a Different Paradigm in Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. We MUST recognise the vital work our domestics & housekeeping colleagues do! Reports would come in for a range of incidents and near misses and would require investigation or would be filed for recording purposes. This site uses cookies to give you the best experience. it can be as easy or as complicated as you want to make it. Page 12 of 12 Find Out More The Academy of Fabulous Stuff is where I first read about the idea of a GREAT-ix and the Learning From Excellence initiative. Most of the details on the form prepopulate with staff details, making it easy to complete. The Dudley Group of Hospitals NHS Foundation Trust, There is a bespoke IT system which is very easy to use. Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. FAB Academy: Submit a GREATix (not just a DATIX), Thanks to our RGUC media team for making a great video for my Human factors and patient safety teaching. The Trust patient safety lead and the patient safety champions receive notification of all the submitted forms and look through them for areas to share learning with Appreciative inquiry conversations. We look forward to reading your entries and recognising the excellence you highlight. Dame Jackie Daniel, Chief Executive Officer at Newcastle Hospitals 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. It gave us access to Microsoft Forms which isstraightforward to use and generates links for websites,QRcodes etc so it can be advertised easier. The staff member/s nominated for theGREATixreceive an e-certificate, but we also theme the submissions. Dr Nicky Calthorpe's story: "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. We will always be here to help those that urgently need treatment and care, in life-threatening situations, however, with high demand for services and reduced staffing levels we are expecting services to be disrupted and the public may see lengthy delays, particularly in the Emergency Department.. The first is from Dr Nicky Calthorpe, consultant anaesthetist and patient safety lead describing the approach we use at my clinical home The Dudley Group of Hospitals NHS Foundation Trust and the second from my #ProjectA colleague Dan Ralevic, Leading Operations Manager, East of England Ambulance Service. Our staff networks will support a fairer and more diverse MKUHfor everyone. NEWCASTLE HOSPITALS Jul 2020 GREATIX AWARD from staff while redeployed to the COVID Screening pod. %PDF-1.7 Director of Childrens Nursing spiegel buch islamischer staat die verbindung mit der remotesitzung wurde getrennt da bei der . GREAT-ix We use this information to improve our site. Trust electronic stationery. Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Complete a North Mid Greatix | North Middlesex University Hospital A woman has died after she was hit by a bus as she crossed a road in the centre of Newcastle. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. LfE began with a pilot project in Birmingham Childrens Hospitals Paediatric Intensive Care department (PICU) as a system for all staff to voluntarily report episodes of excellent practice. In 2017, following significant national research, we launched GREATix a chance to share some great work that an individual or team has done to look at how we can learn from the positives and share best practice. Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved one with excellent care . Scottish Ambulance Service | LinkedIn While GREATix is not a substitute for incident reporting it adds value in a system that is frequently under-resourced. #TeamMKUH represents all staff across our hospital and is our way of demonstrating our commitment and dedication to the individuals that make up our organisation. Greatix is our employee recognition scheme. Tripadvisor performs checks on reviews. Platform? "Imagine where we would be if we spent as much time saying Yes as we do saying No were the words of a friend and senior leader over a coffee in a garden centre one winter Sunday with reindeer grazing outside. Ultimately we want to use the completion of a #GREATix to share great practice. This world of incident reporting offers the user a warped view on how we operate. Ref No: * UI: * Can we publish the GREATix that was submitted about you? I would seek out new concepts and look at how I could embed them into what I was doing, my friends words and ethos resonating throughout, as she was never one to give up or shy away from something she believed in. As the frontline of the NHS in Scotland and with over 4500 members of staff, we provide an emergency ambulance service to a population of over 5 million people serving all of the nation's mainland. An incident you have attended where a colleague has gone over and above for a patient, or something as simple as a colleague who takes the time to ask you if you're ok . Greatix is our employee recognition scheme. "On secondment to another area I used the same simple steps and introduced the concept of GREATix to a colleague who embedded it locally, the exec team were presented with the concept during accountability meetings and so the spread begins .. Let someone know about something they did that you appreciated, when a team worked particularly well, or when a pathway worked well by submitting a GREATix and if your Trust doesnt have a positive learning system then start one. You could have it online, as we have done, but could have a box on the station with a sheet of paper that people could post. I became curious. greatix newcastle hospitals Edited 6 January, 2021 by PatientSafetyLearning Team. Lauriston Building, Princess Alexandra Eye Pavillion and Chalmers Centre, Becoming a Trainer & Ongoing CPD/Appraisal, International Medical Graduates Information. Adrain Plunkett started learning from excellence in 2016 following his own experience of being seriously ill with sepsis. improve the staff experience on specific issues relating to each network. Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have, about it. It contains three important pieces of information: Help us help you get the fastest care and treatment, Patient liaison and advice service (PALS), Staff stories - supporting your career at North Mid. Feel free to get in contact, my email isBen.watson1@nhs.scotor message me on Twitter @BenJWatson86, Note: The term GREATix was coined by Dr David Sinton, after working with Adrian Plunkett who set upthe Learning from Excellence Movement, You need to be a member in order to leave a comment. I thinkitsabout keeping the form simple. It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other. Asitsa concept, it can be as easy or as complicated as you want to make it. The link address is: stream Find out more about the origins of the initiative by watching his video. Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management. We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. This coincided with the development of our organisational wellbeing strategy and we were looking to deliver it as part of our peer support and learning from events programmes. Here's the version we use. more, There aren't enough food, service, value or atmosphere ratings for, Reservations, Outdoor Seating, Serves Alcohol, Wine and Beer, Accepts Visa, Table Service. Patient Safety Learning is registered as a charity with the Charity Commission Registration number 1180689. I became aware of it at an Improvement event last year whereDr Sara Robinson, a Consultant in Emergency Medicine, presented onGREATix. . This has a detrimental impact on culture and wellbeing in a workplace. GREATixis a reporting mechanism for capturing positive feedback. Please be reassured that we are doing everything we can to ensure patients are receiving safe care we are as prepared as possible but this is still going to be an exceptionally challenging time. NHS Lothian GREATix. The Newcastle upon Tyne Hospitals NHS Foundation Trust QUALITY ACCOUNT EASY READ 2020/21 Unconditionally registered with the CQC since April 2010 . With a little kick start from trusted allies, we started to recognise others work and soon the concept took off. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. Feel free to get in contact, my email is, Reduction of patient harm through decreasing urine culture contamination in an emergency department using multiple process improvement interventions (31 March 2023), Improving patient safety culture: A practical toolkit for health and care workers (NHS England and AHSN Network, March 2023), Improving significant event analysis (SEA) using feedback from trained peer groups.
?>