If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. phoenix_dream, June 2, 2022 in Celebrity Cruises. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. Announcing Our 2023 Cruisers' Choice Award Winners! The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. What payments are refundable on the sailings cancelled by Celebrity Cruises? Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Improve earnings, maximize rewards and track progress toward dream trips. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. Flights can be tricky when it comes to FCCs. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. What about hotel and transfers? . HAL future cruise credit is only valid on cruises sailing through 2022 . 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. DUC950, March 18, 2020 in Celebrity Cruises. Also, will the taxes/fees and port expenses be refunded? Hes sailed on more than 150 ships. Click here to reload the page in order to enable certain features. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Those who already redeemed their FCC will also be allowed to move to a sailing that departs between September 30, 2022 and . Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. I thought I would receive just one FCC for the total amount I paid, not divided by 3. Announcing Our 2023 Cruisers' Choice Award Winners! What about passengers who did not cancel their reservation but were notified that government restrictions or travel bans meant they would be denied boarding? Cruise lines have issued millions of future cruise credits to customers since the COVID-19 pandemic began in lieu of refunds for canceled sailings far more than at any other point in the history of cruising. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? The deadline to request a transfer is May 4, 2022. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. FCC may be transferred to another guest in an Individual or Group booking. You can redeem any FCC by calling us! Announcing Our 2023 Cruisers' Choice Award Winners! There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. Most cruise lines typically have issued FCCs within a couple of weeks after the cancellation has been announced, but other cruise lines can take weeks or months to process them. FCCs are not refunded back in the form of cash. FCC may be transferred to another guest in an Individual or non-contracted Group booking. You may want to ensure that your friend received the correct information, as I don't recall anyone posting that they have used an FCC in the manner you describe. You can redeem any FCC by calling us. We'll run a soft credit check to find special offers, but it wont affect your credit score. However, FCCs cannot be used to obtain a refund. Offer ends 5/3/23. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. Later you can modify - not cancel - that reservation. Check here before booking an award fare. Multiple FCCs may be applied per guest within the same reservation. Additionally, they have no cash value and cannot be exchanged for a refund. It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. This provides the guest with a monetary value that can be applied to a future sailing, and it has its own set of rules and important things to know. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. How long will I have to redeem my Future Cruise Credit (FCC)? I booked a cruise on board that has now been cancelled by Celebrity. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. Follow the steps below or contact your travel advisor. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. I was takingmy daughter and granddaughter on a cruise which we cancelled. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. 2x points on all other eligible purchases. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? An FCC is like a gift card for your next cruise. The credit will be applied to the balance due within 48 hours. Retrieve the reservation for which you want to apply the cruise credit. If you cancel after the final payment due date, you will be subject to cancellation charges as determined by the cancellation schedule for your booking. If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. Click here to reload the page in order to enable certain features. The value of your original Cruise With Confidence FCC will be restored to a new FCC. By 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. Celebrity told him that he could transfer it to someone else but had to do it by a certain date. My clients are uncertain about confirming the booking. Call us at 800-288-6006 if you need help finding the perfect cruise. Celebrity said That is true if you transfer the booking. When opting for a refund you will forfeit the bonus 25% amount of your FCC. I know Celebrity has removed sail by dates for FCC but they really can't be cruising for quite some time so don't want to have FCC hanging out there, especially since they requested a refund and there is quite a bit of $$ involved as you can imagine. Working with a travel agent can help explain what parts of a booking are eligible to be used toward an FCC. Carnival Cruise Line Carnival Cruise Line has suspended all sailings through April 30, 202, with additional dates canceled throughout 2021 and into 2022 on select ships that have left the fleet.
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