Shade improvements observed vs. whitening without light. SmileDirectClub impression kits are on sale for $18 ($41 off the original price), but if you return the kit when you're done, you'll get an $18 rebate. Nighttime clear aligner therapy is a safe and effective path to a straighter smile. Could someone help me as I am desperate for teeth alignment. Please reach out to CustomerCare@SmileDirectClub.com if youd like to pursue a return for an impression kit. Using teeth whitening with bonding or fillings can discolor your teeth. SmilePay is our convenient monthly payment option. No charges are assessed until the stamp is used. There was an error adding your email address. If you just finished treatment, you can become eligible again as long as you: Replace retainers every 6 months and wear them as prescribed. Can I use bright on if I have fillings, bonding or veneers? You can schedule a pickup for the next business day and up to 10 business days in advance. Offer good on Pro Whitening System products only. SmileDirectClub - Australia Reviews 689 Great 4.0 VERIFIED COMPANY smiledirectclub.com.au Visit this website Write a review 86% 2-star 1% 1-star 8% Filter Sort: Most relevant DL Deb LM 2 reviews AU 21 Mar 2023 Absolutely terrible customer service I started my treatment in 2019 and it was at best ok. Ship online usingFedEx Ship Managerat fedex.com. We make it even easier by shipping your aligners directly to you. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. 2023 SmileDirectClub. I hope you found this video on how to do. Complete Your Order | SmileDirectClub Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces may treat additional issues. We went to great lengths to develop great products intended to last for years and keep you grinning daily, but you may change your mind about a purchase or things break occasionally. Much like the days after a good workout at the gym, most people experience some tooth soreness for a few days after wearing new aligners. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Are there any visits to a dental office during treatment? Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. Place your Standard Shipping order by 3pm CT, and well send it out via UPS that same day. Meet the dentists and orthodontists behind your new smile. Using lukewarm water, rinse and wipe off the mouthpiece. Youll also see two adhesive strips. Use FedEx Ship Managerto create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. Results may vary. The 30-day time period begins the day your aligners are delivered to you and youve registered them online in your account. This way, even if a shipment is lost in transit, we can process your refund. Enjoy that grin. We recommend using a 1-week supply of bright on once every 90 days. When an adjustment might be needed, our dental team flag this for your treating doctor who will then review and approve a modified treatment plan. Once FedEx ExpressTag is selected, fill out the required information on the page to complete your FedEx ExpressTag request. Want to return an online order without breaking the bank? If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. If you have questions, call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. And find out about fully integrated solutions that give you even more flexibility. Or, if you begin treatment but are unhappy within the first 30 days, we'll refund your cost 100%. Learn how to offer QR code returns to simplify your customers experience. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. This cool blue LED light activates our Bright Boost formula to work even faster. We have several before and after photos and video testimonials on our Results page. SmileDirectClub will issue refunds after we have received and inspected the returned merchandise. It is included in the cost of your clear aligner therapy. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. First brush your teeth but do not floss. * No regular in-person visits and straighter teeth in as little as 4-6 months for as low as 69.43 per month. Dont forget: You need to notify us within 30 days of completing your treatmentplan for the warranty to remain valid. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. After treatment: What happens after my clear aligner treatment is complete? A 1-week supply of bright on contains 1 pen and when used daily will get your teeth to their brightest bright. Under our 25-month payment plan, you can pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739 financed at 9.9% APR following a soft credit check**). Over 12800 reviews in the UK. This is perfectly normal. It is a cost-effective, reliable solution that utilizes the strength of the FedExnetwork and the nationwide access points of the United States Postal Service (USPS). See SmileDirectClub.ca/en-ca/guarantee for details. Share on Facebook (opens in a new window), Share on Flipboard (opens in a new window), Deal pricing and availability subject to change after time of publication. for 25months (1915.23 total, 1739 financed at Rep 9.9% APR variable for 25months). We have updated our list of supported web browsers. They will evaluate your treatment plan to determine if an update to your treatment plan and, possibly, additional aligners are necessary. Can I combine discounts or offers on my impression kit or scan and treatment purchases? What happens after you return an impression kit or visit a SmileShop? This product does not protect users or others against bacteria, viruses, germs, or other disease organisms. Return the kit and get an $18 rebate, which means you'll essentially get the kit for free. How to select the right electric toothbrush subscription for you, Best electric toothbrushes and one you should totally avoid, 7 of the best places to buy glasses and frames online. Simply ship your remaining aligners back to SmileDirectClub. Requests for call tags through FedEx Customer Service were discontinued effective Jan. 31, 2021. We'll refund the price of the replacement impression kit at the time of aligner purchase. If you decide that clear aligners arent for you, outside of the first 30 days, you can still return your unused aligners for a prorated refund (based on the percentage of aligners returned unopened and unused). If our doctors determine that our clear aligners aren't the right fit for you, we'll be happy to refund your impression kit. While were actively working to update our platform to allow a single user account to manage multiple customers, for now you will need to purchase each kit under a different email address to ensure proper prescription and monitoring of treatment. You must specify a FedEx Express delivery service to be printed on the stamp. ( 20 ) Simply ship your remaining aligners back to SmileDirectClub. If youre unsure whether youre eligible, contact us to find out. What if I make a mistake on my impressions? 28-10 months with 10 hours of continuous nighttime wear claim is based on the number of 10-hour Nighttime Aligners customer orders (approx. The FedEx Email Return Label also gives you and your customer flexibility. How do I choose between an impression kit or a scan? SmileDirectClub needs proof of shipment to honour a refund, so please use a trackable carrier like FedEx or UPS. During your visit, a SmileGuide will take a 3D image of your current smile, which will be used to create a treatment plan that will be reviewed and approved by a registered UK dentist. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. Learn more on our Returns page. Our 30-Day Money-Back Promise is designed to let you experience your aligners to ensure your satisfaction. The recipient's information is preprinted on the stamp. Dangerous goods and hazardous materials cannot be shipped. Each aligner will make slight adjustments to tooth position, a process that is mapped out in advance by a SmileDirectClub affiliated, registered dentist or orthodontist who reviews your case. 2. Youll typically see your refund on your credit card statement within 5 to 10 days of processing depending on your financial institution. Your term will be reduced based on the number of aligners you have opened and used. Results may vary. *Half the cost of braces claim based on Single Pay vs. avg. Our products come with a 60-day guarantee where you can get a full or partial refund for your product purchase. These tools equip SmileGuides and lab technicians in performing their work and managing your case file. Next-business-day pickups can be scheduled up to 11 p.m. EST. Don't pay full price for the fruit company. It seems to be mostly desktop users impacted, for now. A few weeks later, she received dental aligners. We can help! With our Lifetime Smile Guarantee, if you feel your smile isnt working out during or at any point after treatment, well make it right, at no additional cost to you. Vs. the leading countertop flosser. Getting started with SmileDirectClub aligners is completely risk-free. Simply book a SmileShop appointment on our Locations page. How do I change my email or mailing address on file? Stay up-to-date on payments. Results may vary. And your state-licensed dentist or orthodontist will guide you each step of the way. Ship online usingFedEx Ship Managerat fedex.comorFedEx Return Manager. If you selected to make the email return label editable, your customer can update the shipment information to ensure accurate information is captured on the label and customs documentation. That's why we'll refund the cost of your impression kit if the dentist or orthodontist determines our clear aligners aren't a fit for you. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. Include them in a regular scheduled pickup. 1SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Were here to help you get a straighter, brighter smile. The international FedEx Print Return Label also gives you flexibility no charges are assessed until the label is used. This payment service is only available in the U.S. Necessary cookies are absolutely essential for the website to function properly. bright on is our premium whitening, prescribed by one of our dentists for customers 12or older. Am I a Candidate? Yes! We have updated our list of supported web browsers. Do I need a FedEx account to return my Kit? With Single Pay, make a one-time payment of 1739 half the cost of our competitors.5 You can also pay over time with our SmilePay option. T&Cs Apply. There are three key reasons to take advantage of SmileDirectClub's Nighttime Clear Aligners: Convenience: Customers can get the smile they'll love while only wearing aligners for 10 hours per night; Affordability: Nighttime Clear Aligners cost up to 60% less than traditional braces. If you are currently in treatment, you will become eligible again as long as you: Check in your aligners (check your email or the app to do this), Complete your future Smile Check-ins (via email or our app), Purchase retainers after treatment, replace them every 6 months, and wear them as prescribed. 750% less than our competitors claim based on Single Pay vs. avg. If you have followed the treatment plan as recommended by your registered UK dentist or orthodontist and at the end of treatment, you dont achieve a straighter smile or the results you had hoped for, please contact us so your registered UK dentist can re-evaluate your results. This also eliminates the need for buttons or attachments, which are generally considered unsightly or uncomfortable. Do you have before and after photos of patients who have used the SmileDirectClub clear aligners? Explore your options with glasses that won't break the bank. It shouldn't cost you everything to be a gamer. Simply call our customer care team at 0800 031 8113 after learning about your eligibility, to have your refund processed. Dangerous goods, hazardous materials and dry ice cannot be shipped. The 30-day time period starts the day your aligners are delivered to you and you register them online in your account. Archived post. Say goodbye to waiting rooms! We strongly recommend you safeguard your new smile with our custom-fit SmileDirectClub clear retainers. Additional service options available include residential pickup. This website uses first and third party non-essential cookies to analyse how you use our website so we can tailor advertising to you (in our website and on others). [deleted] 2 yr. ago If they determine you are not eligible for treatment, the cost of your impression kit will be refunded in full. By submitting you are opting in to receive marketing communications fromSmileDirectClub. Complete your regular virtual Smile Check-ins. Add to cart - $40.00. Open an account to save 30% off FedEx Express, access time-saving tools, and more! https://www.fedex.com/en-gb/shipping/global-returns/how-to-return.html, SmileDirectClub.co.uk/en-gb/patient-portal. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. Its that simple, and were that confident. Teeth Whitening: Kits, Pens, Lights & More | SmileDirectClub During the 3D image appointment at the SmileShop, our SmileGuides who are UK registered dental professionals will provide instructions for use of the teeth whitening. Thats all. Promo code isnot valid for gift cards or Gift of a Smile. Select Create Return Shipment. If you received a faulty / defective product and for the same item, please call our Customer Care team at (800) 957-3409 to request a replacement. Based on clinical study. Log in to your SmileDirectClub account or download our app to look at your 3D plan. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. Your aligners should cover at least one third of each molar. Mashable is a registered trademark of Ziff Davis and may not be used by third parties without express written permission. Is there anything I can do to become eligible again? All customers who complete this process will receive a continuation of their bright on teeth whitening treatment in their aligner kits so you can brighten your smile while you straighten it. You recently completed your 3D image at a SmileShop, or you mailed back your impression kit to us. SmileDirectClub is a 6-year-old aligner company that offers remote teeth straightening for 60% less than braces. Currently the Lifetime Smile Guarantee is for new Club members, Club members currently in treatment, and Club members who have finished treatment within the past 30 days. You can even use it to ship an item to another recipient. Get answers to frequently asked teeth straightening questions here! If youre within the first 30 days and youre not happy for any reason, you can return your unused SmileDirectClub clear aligners, and all payments youve made for the aligners will be refunded. FedEx Express Billable Stamps take the place of airbills. I'm eternally grateful for the end result because I love the way my teeth look now, but if I'd had the option of a less painful and invasive option, I would've taken it. Before you can get that new smile we need you toagree to our recently updated legal disclaimers. To find the nearest USPS location go to the USPS website. Want to return an online order? FedEx SmartPostReturns is an ideal way for businesses to provide their customers with a convenient returns method. Free SmileDirectClub impression kit: Return the kit and get a rebate At SmileDirectClub, were all about making people smile. Follow these tips for how to return online orders. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. When compared to a professional in-office dentist visit. You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your my account dashboard. Our Lifetime Smile Guarantee protects your smile for life, complete with a 30-Day Money-Back Promise and free aligner touch-ups during your treatment and beyond. Check to see whether the online store provides a preprinted FedEx label for return shipping. How do I know if Im eligible for the Lifetime Smile Guarantee? Maximum results when used as directed. Its possible. Commercial pickup requested via FedEx Customer Service. Click on the Ship drop-down menu at the top left of the FedEx Ship Manager menu. Either way, please follow these steps when returning your purchase: Once we receive and process your return, well you to let you know your refund has been issued. FAQ: Frequently Asked Questions | SmileDirectClub All you need to get started is to apply. Results from independent study, data on file. Smile Direct Club offers two payment strategies. Single Pay is the payment option that offers our overall best value and lowest price. Average results after 1 week when used as directed withProActivate. Most SmileDirectClub customers don't need to make any additional visits to a dentist's office during their clear aligner treatment (for reasons related to the treatment) aside from regular dental cleanings. ALL DANGEROUS GOODS AND HAZARDOUS MATERIALS, FedEx Express, FedEx Ground & FedEx SameDay City. Since you have your entire treatments aligners, you dont need to worry if you move or travel in the midst of your plan. Package Return Services - Return Shipping Labels | FedEx Teeth Whitening Kit Gel Pen Strips - Hydrogen Carbamide Peroxide for Sensitive Teeth, Gum,Braces Care 32X LED Light Tooth Whitener, Professional Oral Beauty Products Dental Tools 2 Mouth Trays 4.7 out of 5 stars 2,008 Additional service options include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Ship Manager. We recommend using one of the following browsers to access this site. These check-ins help monitor your progress and keep everything moving according to plan. This category only includes cookies that ensures basic functionalities and security features of the website. You must have a valid FedEx account number to order billable stamps. See SmileDirectClub.co.uk/guarantee for details. The maximum declared value is $50,000, payable upon loss or visible damage noted at time of delivery. If, within the first 30 days of your treatment plan, youre dissatisfied for any reason, contact us to return your aligners. See service details in the separate section below this chart. Smile Direct Club | Impression Kit TrulyJacqueline 3.28K subscribers Subscribe 105K views 5 years ago Hey everyone!! If you cancelled your order, you can restart with SmileDirectClub at any time. Go to the *Return label type drop-down menu and select FedEx ExpressTag. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS.
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