Ph Australia; 1300 000 346. EGO LM2000E (Electric Lawn Mower): 3.4 out of 5 stars from 63 genuine reviews on Australia's largest opinion site ProductReview.com.au. I was looking for a more powerful blower and came across this deal for an EGO LB6500 blower skin, handy if you've already bought into the ecosystem & need a blower or just want to upgrade your existing one. So I called their warranty support line to see what could be done (I knew I was within warranty time period). Extended warranty exclusions include, but are not limited to, commercial, agricultural, rental, industrial and rental usage types. I had to call into Home Depot every now and then to see what was going on, and all they could tell me was the current status "In transit" "under repair", etc. EGO Reviews | Read Customer Service Reviews of egopowerplus.com We see that you are on the Australia/New Zealand site, but you appear to be in the United States. If you are new here, please review posting/commenting guidelines below. hbbd``b`@`B W j=d.createElement(s),dl=l!='dataLayer'? document.head.appendChild(js); ego doesn't honor warranties : r/egopowerplus - Reddit . Lowe's gives you 60 days. Experience With EGO (Lawn Tools) Customer Support & Warranty. We see that youre on the North America site but appear to be outside the U.S. and Canada. Initial Complaint 05/06/2020 Complaint Type: Problems with Product/Service Status: BBB unable to locate. The store will not work correctly in the case when cookies are disabled. To redeem Insider Dollars, you must be opted in to one of email or mobile. EGO POWER+ WARRANTY POLICY. At EGO we pride ourselves on manufacturing products that not only have petrol-matching power, but are reliable and robust too. '&l='+l:'';j.async=tru e;j.src= question or warranty issue, making the process even easier for you. Well the battery stopped working on the lawn mower after less than a year. Why wasn't I told this during the initial claim? year on all product, battery and chargers. So in summary -- The initial call with EGO was very good. See Item #3 under their Limited Service Warr https://egopowerplus.com/warranty-policy [deleted] 3 yr. ago Yeah, beware of that too. has been purchased as part of a promotion all parts received in the promotion must be returned in their original condition. loadScript('https://cdn11.bigcommerce.com/s-lottofd6de/stencil/3ecb3ae0-f7a1-0139-698b-02ee83cb876c/e/4b78c7f0-c1a6-013b-1e93-3e341675df77/dist/theme-bundle.polyfills.js'); 5-year limited warranty. Where the product is repaired, Chervon may use refurbished parts. I guess that means I have to take time from work. families: ['Karla', 'Roboto', 'Source Sans Pro'] The weight and rear- wheel drive make it difficult to maneuver around tree, bushes, flower beds etc.I will admit that it cuts well and the one control height adjustment is handy.After two times cutting, its going to be a LONG summer. Thats why all our products are covered by extended warranties* that you can rely on. hVn8>b% He said he couldn't honor the warranty because I couldn't provide the serial number of the charger. EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 7 Piece Attachment Kit MFC1504E. Russia's brutal attack on a Ukrainian apartment building was never a fair fight . Claims under the warranty must be made within the warranty term. How about giving a poop about the poor customers who made the bad decision to trust your products ! Be the first to know about new products and innovations. Any claims other than the right to have the defect rectified as stated in this warranty are excluded. The offer only applies to walk behind push and self-propelled mowers, it does not apply industry leading 3-year warranty. What would you like to do? This website makes use of cookies to enhance browsing experience and provide additional functionality. Auto-sensing technology monitors and feeds the length of the line for a continuous 16" cutting swath delivering non-stop high-performance trimming. An authorised service center will be selected to repair the product according to the stated warranty terms. ","consent_manager.unsaved_changes":"You have unsaved changes","consent_manager.by_using":"By using our website, you're agreeing to our","consent_manager.agree_on_data_collection":"By using our website, you're agreeing to the collection of data as described in our ","consent_manager.change_preferences":"You can change your preferences at any time","consent_manager.cancel_dialog_title":"Are you sure you want to cancel? Chervon Australia Pty Ltd, Unit 14, 5 Kelletts Rd, Rowville, VIC. Price for another battery (56v/7.5AH) make me think Im dealing with an oil company. js.src = src; Click OK to update your details. I have no clue if this slowless is on Home Depot's end, but it seems like it. With a nationwide network of EGO approved service dealers, youre never too far from the support you need. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. All items listed on the packing list in the user manual of the mower must be f=d.getElementsByTagName(s)[0], ","consent_manager.data_categories_table":"The table below outlines how we use this data by category. EGO POWER+ 56V Brushless 350mm Line Trimmer with Telescopic Aluminum Shaft ST1400E-ST is available at Total Tools. Check out our library of quick how-to videos. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. 3178. Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Just got back for a 1 hr walk and was on hold the entire time. window.consentManagerTranslations = `{"locale":"en","locales":{"consent_manager.data_collection_warning":"en","consent_manager.accept_all_cookies":"en","consent_manager.gdpr_settings":"en","consent_manager.data_collection_preferences":"en","consent_manager.use_data_by_cookies":"en","consent_manager.data_categories_table":"en","consent_manager.allow":"en","consent_manager.accept":"en","consent_manager.deny":"en","consent_manager.dismiss":"en","consent_manager.reject_all":"en","consent_manager.category":"en","consent_manager.purpose":"en","consent_manager.functional_category":"en","consent_manager.functional_purpose":"en","consent_manager.analytics_category":"en","consent_manager.analytics_purpose":"en","consent_manager.targeting_category":"en","consent_manager.advertising_category":"en","consent_manager.advertising_purpose":"en","consent_manager.essential_category":"en","consent_manager.esential_purpose":"en","consent_manager.yes":"en","consent_manager.no":"en","consent_manager.not_available":"en","consent_manager.cancel":"en","consent_manager.save":"en","consent_manager.back_to_preferences":"en","consent_manager.close_without_changes":"en","consent_manager.unsaved_changes":"en","consent_manager.by_using":"en","consent_manager.agree_on_data_collection":"en","consent_manager.change_preferences":"en","consent_manager.cancel_dialog_title":"en","consent_manager.privacy_policy":"en","consent_manager.allow_category_tracking":"en","consent_manager.disallow_category_tracking":"en"},"translations":{"consent_manager.data_collection_warning":"We use cookies (and other similar technologies) to collect data to improve your shopping experience. After one season my EGO LM21355p lawnmower would not start. EGO Power+ Outdoor Power Equipment and Portable Power Products. EGO: Warranty: 5 Year: Product Length (mm) 880: Delivery & Returns I need to put a small deposit down ($20) with Home Depot. Claim your profile to access Trustpilots free business tools and connect with customers. When my battery dies, I will park the mower and go with gas. have purchased it from an authorised EGO Power+ Dealer. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. IMO: Warranty is with product. EGO tools are the ideal choice for tradies, builders, and DIYers who want exceptional and reliable tools that will stand the test of time. They should be able to help you especially if you tell them the service centers refused to help. almost 2 months to get a battery to replace one that malfunctioned This warranty may also be further limited or voided as specifically detailed in the product Manual. We use dedicated people and clever technology to safeguard our platform. Here I am.7-8 weeks later.without a lawn mower. Basically no customer service. ","consent_manager.targeting_category":"Targeting","consent_manager.advertising_category":"Advertising","consent_manager.advertising_purpose":"Used to create profiles or personalize content to enhance your shopping experience. When requesting warranty service, you must present the original dated sales receipt. Greenworks vs EGO Lawn Mower Showdown! What's the Better Buy? 27 0 obj <>/Filter/FlateDecode/ID[<848663B22972AB4F9458285856A132C6>]/Index[14 29]/Info 13 0 R/Length 76/Prev 24527/Root 15 0 R/Size 43/Type/XRef/W[1 2 1]>>stream For the best experience on our site, be sure to turn on Javascript in your browser. This warranty applies only to the original purchaser at retail and may not be transferred. Am simply trying to find out how and where to get warranty repairs on my LM2100SP mower. Be the first to know about new products and innovations. So beware if you try to take them up on their "5 year" year warranty. Where a valid This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. This website makes use of cookies to enhance browsing experience and provide additional functionality. I hardly ever write reviews but feel compelled this time. classes: false At EGO we pride ourselves on manufacturing products that not only have petrol-matching power, but are reliable and robust too. From someone you can hardly understand their dialect, very disheartening and disappointed with no resolution yet for a battery under warranty. return window.Promise it's cool that you bought them before the batteries were covered by a warranty, but that's not actually relevant to my situation. For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. Now I like having a cordless lawn mower, but I can buy a good quality gas mower for for less than there batteries and a gas mower runs forever if you take care of it. EGO POWER+ 56V Brushless 350mm Line Trimmer with - Total Tools Just add a reminder to call Ego a few months before that three year warranty is up in case you're having issues. When I answered a woman said Ego Customer Service and nothing else. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.pa rentNode.insertBefore(j,f); If you already registered an EGO product, you can log into your account and view your product details. The store will not work correctly when cookies are disabled. For the best experience on our site, be sure to turn on Javascript in your browser. They say you have a warranty then give you the run around two supervisors at that! They don't stand behind their product ..Never again am buying EGO. JavaScript seems to be disabled in your browser. We're so confident in the performance of our tools that we offer professional users a 3-year warranty . Defective products abound. This company is truly a joke save your money, energy and time ! I have a full EGO lineup -- Lawn mower, leaf blower, string trimmer, hedge trimmer. Powered by lithium-ion technology, these tools provide maximum power and durability for longer periods of time. PDF Ego Warranty Policy Ive never had a a battery go bad from any other manufacturer. Scan this QR code to download the app now. Called the warranty number on Thursday.
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