And in the meantime, Ticketmaster, Live Nation or some other event holder has the right to hold onto hundreds and potentially even thousands of your hard-earned dollars. You can even use DoNotPay to simplify long and convoluted processeslike getting refunds of your Ticketmaster purchases. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Any issuers discussed on our site are vetted based on the value they provide to consumers at each of these levels. US Mail- for events that occur in the United States or Canada, but only if you place your ticket order such that there is enough time for you to receive the tickets (which will be shipped via USPS First Class Mail) prior to the date of the event. Multiple Browser Windows17. Order Confirmation and Processing6. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Terms of Use, Service Fees, Order Processing Fees, Taxes, and Shipping Charges, Canceled, Postponed, Rescheduled, and Moved Events, Special Refund Provisions Applying to Resale Ticket Purchases for Events in Illinois or New York, Account, Order, and Billing Information Verification, License; Ejection and Cancelation; No Redemption Value, Canceled, Postponed, Rescheduled and Moved Events section, Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19), Canceled, Postponed, Rescheduled and Moved Events, Terms Regarding Certain Cancelled, Rescheduled, Postponed and Moved Events (COVID-19), Do Not Sell or Share My Personal Information. The funds will be transferred to your original payment method. Ticketmaster only offers refunds through its website, so googling a phone number, trying to reach them via email, or contacting them via their support page won't be of much help. Ticketmaster Chargeback? - myFICO Forums - 5985932 The sender can modify or cancel a Ticket Transfer before the recipient accepts the transfer, not after. But opting out of some of these cookies may have an effect on your browsing experience. Tickets may not be used for advertising, promotions, contests, or sweepstakes, unless formal written authorization is given by us. Either way, your customers are doing just about all their ticket buying online, from a variety of vibrant primary and . Both Ticketmaster and Live Nation are issuing refunds for canceled events automatically and back to the form of payment you used, often within 30 days of the event being canceled. The following applies only to resale tickets to New York events: If you purchase a resale ticket to an event located in New York, you will receive a refund of the amount you paid for that resale ticket if: (a)the ticketed event is canceled (in which case you will not receive a refund of any shipping or delivery fees); (b)that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or has been canceled by the issuer due to non-payment, or that the event described on the ticket was canceled for any reason prior to purchase of the resold ticket, unless the ticket is canceled due to an act or omission by you; or (c)that ticket fails to conform to its listing description, unless you have pre-approved a substitution of tickets. Our goal is to help you make smarter financial decisions by providing you with interactive tools and financial calculators, publishing original and objective content, by enabling you to conduct research and compare information for free - so that you can make financial decisions with confidence. It continues to say that if chargebacks take place, tickets are subject to cancellation and would prohibit future purchases. Similarly, we facilitate third party ticket resale transactions, but do not set the ticket prices or determine seating locations of those resale tickets. Multiple accounts may not be used to circumvent or exceed published ticket limits. Instead, it sat on your $2,031.. Or choose from the following popular destinations. 1 [deleted] 3 yr. ago Resale tickets are also typically subject to a per ticket service fee and a per order processing fee. In some instances, you may be able to purchase tickets directly from the venue box office without paying our service fee. In many cases, you may need to pay a shipping or delivery fee. If you have sold your tickets for the canceled event through Ticketmaster.com,Ticketmaster.ca, or Livenation.com(i.e., you resold your tickets through one of those sites, and youve been paid for them), your credit card on file will be charged to refund the buyer of your tickets and, if successful, the tickets will be placed back on your account. How to get a refund for a fraudulent credit card transaction, California Consumer Financial Privacy Notice. The only change that is acceptable is related to your credit card. Ticketmaster has also made the suggestion that ticket holders try to resell their tickets for the new dates using the Ticketmaster platform, and they promise to make the process more affordable. While there is no mention of chargebacks in the post, it does state that there is nothing you need to do if an event is cancelled as it offers refunds automatically within 30 days. No refund will be owed if an Opening Act or festival performer is changed or canceled. . Once the tickets have been transferred back to the original purchaser, the original purchaser will need to contact Fan Support to complete their request. For more information on refunds or credits for events that were canceled, postponed, rescheduled, or moved due to the COVID-19 pandemic, please see the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). ? We accept several methods of payment to accommodate your needs, including (among others) American Express, Visa, MasterCard, Discover, and, for qualifying events, Ticketmaster and Live Nation gift cards and/or Ticketmaster Ticket Cash and Live Nation Concert Cash. For example, Live Nation is currently offering 150% credit to use towards buying future tickets when you opt for a credit instead of a refund for canceled shows. If there is an account, or accounts, that have outstanding balances owed to Ticketmaster, Ticketmaster reserves the right to hold any and all refunds for said accounts until such time as no outstanding balances remain. Then, youll receive a refund for your original purchase (to the original method of payment used at the time of that purchase) once funds are received from the Event Organizer. In some cases, the Event Organizer may also give you the option to choose either a credit or a refund; if so, we will send you a notification explaining your options, and how to submit a request for a credit. This app can help you solve any administrative or legal issues. Essentially, a chargeback is a reverse credit card purchase. I issued a chargeback with TicketMaster a couple months ago and just today saw that they charged me again for the amount charged back as my event was cancelled weeks after my chargeback was issued. GP: friends at concert Getty Images License; Ejection and Cancelation; No Redemption Value19. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . This ticket limit is posted during the purchase process and verified with every transaction. Only you may be aware of any problems that may occur during the purchase process. Long story short, last year, I bought tickets (through Ticketmaster) for a game on March 28th, 2020. The cookie is used to store the user consent for the cookies in the category "Analytics". Once the requested tickets have been secured by us, your credit card or other method of payment used at time of purchase will be charged, and we will send an Order Confirmation confirming that your request has been finalized, and that we have purchased the tickets on your behalf. Orders that are placed, or attempted to be placed, using an account with any information that is found to be false, misleading, incorrect, or incomplete, or that cannot be verified as belonging to the account holdersuch as name, address, email address, phone number, IP address, or other account or billing informationare subject to cancelation, at any time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ticketmaster Scams: Is It Safe To Buy Tickets on Ticketmaster? Use any automated software or computer system to search for, reserve, buy, or otherwise obtain tickets, discount codes (including Concert Cash and Ticketmaster Ticket Cash), promotional codes, vouchers, credits, gift cards, or any other items available on the Site, including sending information from your computer to another computer where such You also have the option to opt-out of these cookies. Scroll down and pick the Chargeback Instantly feature Provide the app with the details about your bank Input Ticketmaster as the merchant Follow the guidelines and build up your case Go to your Ticketmaster account Find the event you want to cancel Look for the Request a Refund link under Self Service Delivery Options15. Our goal is to give you the best advice to help you make smart personal finance decisions. The concert is postponed with new date TBA. In some instances, where the electronic ticket is not yet available, the delivery update acts as your confirmation until the ticket is delivered. If the event is in the United States, then you will only be able to use this delivery method if you have a United States or Canadian billing address. If they dont want a refund, then their tickets can still be used as usual for the event. We cannot issue a refund to a different credit or debit card (this includes refund requests made through the self-service option). Are you dealing with something more seriouslike being tormented by, Getting compensation from airlines for delayed or canceled flights, Getting out of different subscriptions or memberships, Getting a DMV appointment date fast and easy, Handling bills that are challenging to pay, Keeping yourself and your family safe from stalking and harassment, Skipping the phone queue when getting in touch with customer service, Getting compensation from scammers behind robocalls, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? If they rule in your favor, then the credit becomes permanent. You don't need to do anything if an event is canceled. If struck, immediately ask an usher for directions to a medical station.
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