9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. 9.9 When spending online the value of your purchase will be deducted from the value of the Gift Card or eGift Card. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! Argos Limited Avebury 489-499 Avebury Boulevard Milton Keynes Buckinghamshire MK9 2NW, Registered in England with Company Number 1081551 VAT Number 660 4548 36. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the website. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. All companies listed above are subsidiaries of J Sainsbury plc (185647). Up until 27th January 2023 Argos Furniture Care was provided by Novus Underwriting Limited on behalf of Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG and administered by Castelan Limited. 1) Argos Limited, Registered office: 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NW, registered number: 01081551 (England and Wales); and Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. The items being returned must not be opened or used. Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. Returning an item means that you want a refund for the product. Any item that is not in its original packaging will not be granted a return. The refund will be issued to the original payment method within several business days. I didn't get it from the SOG act, but the Argos returns policy. If you've changed your mind about a purchase, you can take your Habitat purchase (s) to any Argos store or Argos store within a Sainsbury's supermarket. No. The TV was expensive and I think that after 6 months use, having broken down and become unrepairable, that a full refund is not unreasonable. Points cannot be spent at Habitat outlet stores. Minimise stress in the aftermath starting Christmas with our rundown von the Argos item policy. I brought a mirror on Saturday 651893514 collected on Sunday from Sainsburys Chertsey store when opened it was damaged returned it to Staines store on Monday ordered new one collected Tuesday and is damaged , I cant return until Friday because of work commitment, I wanted the store to be aware that I will be returning it again and I would like a refund. You are permitted to use this material only as expressly authorised by us or our licensors. Amazon gift cards can be a great last-minute present or a good way to link to Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About), link to Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). If you cant find one of the above, dont worry. It may take up to 5 working days to appear in your account (depending on your bank). Argos may also impose limits on certain features and services or restrict your access to parts or all of this website without notice or liability. Disgusting service. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; Not a hope.. anything electronic will not be eligible for return. Total regarding Argos, with links go Argos.co.uk, store locator, the press company and all Argos' social media channels. Any remaining balance will need to be paid in full. Online the remaining balance will be available on the same card after each transaction. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Can I add something to an existing order? Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About). Argos Return Opened Item Heres What You Should Know. Editor, Marcus Herbert. Required fields are marked *. Company No. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the Argos.co.uk website to verify the balance. 4.4 Payment can be made by any method specified in How to use this website. However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. Aftersales & returns. This doesnt apply to laptops apparently. read through these terms and conditions carefully before using this website. 11.3 To collect Nectar points on online orders at Argos.co.uk youll need to link your Argos and Nectar accounts to find out how, please visit www.argos.co.uk/nectar 11.24.2 If you order online and dont collect your item within 7 days, your order will be cancelled, and you'll be refunded back to your original payment method(s). Argos may change, suspend or discontinue the website at any time, including the availability of any feature, database or content. Exclusions apply. Find out see about Argos and its products here. This is because faulty goods are covered by the Consumer Rights Act, which states that goods must be fit for purpose and as described. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. PayPal refunds can take up to 30 days to process. Vijay. Points cannot be spent at Habitat outlet stores. 11.14 Minimum spend to collect points = 1. Let's face it: buying the perfect gift is not an exact sciences. Once a purchase has been made, unless there is a policy in place, they are under no obligation to accept it back if you simply change your mind. Yes. The original payment method will be used to process the refund. For FastTrack and Tu clothing orders the email/SMS is an acknowledgement of your order, and does not constitute acceptance. If you wish to return an item to Argos you must take your items to a qualifying location. If the free items are not surrendered during the return they will be deducted from your refund amount. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. The items also need to be in new condition. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. This 30-day return window applies to online and in-store sales. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. We invite users to post interesting questions about the UK that create informative, good to read, insightful, helpful, or light-hearted discussions. Just took mine back a day after collecting and because Id opened the box they said the seal was broken so couldnt give me a refund. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). 2) Sainsburys Supermarkets Limited, Registered office: 33 Holborn, London, EC1N 2HT, registered number: 03261722 (England and Wales). Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original packaging and in a resalable condition. That policy is only for changes of mind. Does Argos have an extended Christmas return? Save my name, email, and website in this browser for the next time I comment. Save my name, email, and website in this browser for the next time I comment. 8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. The only difference between the Christmas return policy and the regular return policy is the extended return window. 2.2 The 'confirmation' stage sets out the final details of your order. Can I pay online using my Argos Business Account card. 12.6 To use your Habitat.co.uk eGift Card online, input the card number and PIN at the payment stage of your order. 11.24 Refunds and cancellations: You have 30 days to return an item purchased either online or in-store at Argos; once those 30 days have expired,. If we are collecting your item, it will be inspected prior to being refunded. Beware,beware, beware. Refunds will be processed by the original payment method. When you return an item to Argos, youre entitled to a refund of the purchase price. All rights reserved. 11.13 Nectar Points cannot be collected on any element of a transaction which is paid for by redeeming points. 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. After the 30 days, you go to the SOG act and the 6 months. If you received your Argos order and were not satisfied you may be curious about how to return your items. If your item is faulty, please start by checking our Product Support site to see if we can solve your issue. So I bought myself a fairly cheap substitute laptop on which I can do work and just watch videos and such in my free time. A full refund will be given where you have already paid for the goods. Please visit our store locator to find your nearest location. You must submit your original sales receipt and submit any free items that came with your purchase. If the item is faulty, you'll get the choice of a repair, replacement or refund. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. If you don't have a printer at home, you can print your label at a ParcelShop with a Print In Parcelshop device. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. Additional Terms and Conditions for payments made by Paypal can be found at www.paypal.co.uk (this link will open in a new window). Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. If you bought instore they're under no obligation to accept a return just because you don't want it anymore. This place has a useless returns policy. However, youll need to have the original packaging, and any tags will need to be attached. My wife used it for 2 days and notice strong smell of metal when it is on and hence the food is tasting like metal. Argos requires all returns to be taken with . For example, Tu Clothing items have a warranty of 150 days. I decided that I dont want it anymore and I thought I would return this one but instead of getting a refund I would exchange it for a better laptop for an extra charge. The following terms and conditions apply to any Habitat.co.uk eGift Cards issued via an authorised retailer, loyalty, reward or benefits programme. The answer to this question is yes you can return an opened item to Argos. If you had it delivered, or if it's a large item, we can collect it for free and refund your original delivery charge. Please: 1.1 We reserve the right to change these terms and conditions at any time. Switching Bank Accounts Everything You Need To Know. No. The original receipt or another proof of purchase is required too. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. All items must be sealed properly and have the original tags. this is one of the questions our readers ask a lot. 12.5 To use Habitat.co.uk eGift Cards in-store at Argos simply present your card to the cashier at the till. For returns to be processed you must begin the return within 30 days from the date of purchase and include the sales receipt as proof of purchase. If you return your item(s) back to an Argos store, we can trigger a refund immediately. Examples of such activity may include placing significant numbers of reservations where the goods are not subsequently collected, placing significant numbers of reservations for the same product without them being subsequently collected and the selling of reservation confirmations. 11.12 Only one Nectar card may be used per transaction. Well, weve got you covered. 12.7 If you do not spend the entire balance of an eGift Card in-store or online, the remaining balance will be available on the same eGift Card after each transaction. Please note that this email is not an order confirmation or order acceptance from Argos. we would like to exchange it for some other fryer. In the case that an item or its packaging is handled excessively and needs to be replaced, Argos returns the right to reduce the amount of money you are refunded. prior to the goods being dispatched or in store prior to or at the time of the collection of the goods). 12.2 Habitat.co.uk eGift Cards can be loaded with any amount from 1 to 500. All other requirements and stipulations per the regular return policy are applied to the Christmas policy. You can pay any remaining balance online with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). Do you know if Argos sells Amazon gift cards? If you return your item(s) back to an Argos store, we can trigger a refund immediately. This happened to me with their smart tv which I realised was too small after Id got it out of its packaging and turned it on, I was told yes you can exchange it by returning it to the store via online chat, as they didnt tell me the full returns policy, the guy in store gladly told me, its not in a resalable condition because I simple turned it on, so yes people make sure you read the returns policy as youll be stuck with a tv that you will end up probably not getting back the money you paid for it! Other items must be in their original packaging with the original tags and be unused and undamaged to qualify for a return. Can anyone explain to me how this makes sense and whether theres a way around it? Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. b) J Sainsbury plc shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; Returns. If we are unable to contact you we will treat the order as cancelled. 9.7 To use Gift Cards or eGift Cards in-store simply present your card to the cashier at the till. and our Argos requires all returns to be taken with strict rules. If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. If the item in question is faulty, you wont need the original packaging or any tags youll just need to have your proof of purchase. Can you return an online purchase to the store? If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsburys supermarket, including orders which were home delivered (unless it's a large item). Argos offers extended returns during the holiday season. 12.3 GBP Habitat.co.uk eGift Cards can be used in full or part payment for goods online at Habitat.co.uk, in any UK Argos store including Argos in Sainsburys or online at argos.co.uk, including current promotional offers, at the prevailing prices listed. For all refunds, the refund will go straight to the original payment method. If you return your item (s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we . It may take up to 5 working days for your bank to process it into your account. Collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. If you paid by cash or gift card you'll be refunded in store using the original payment method. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. Small items are items that were dropped off with only one person. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. Otherwise, well have to take it off the refund amount, sorry For example, if you bought 2 items costing 5 each on a buy 2 for 8 offer and return only one, well charge you 5 for the one you kept and refund you 3. I can not. 485850. The means of doing so are the same as above:. If you need more product information you can visit the Product Support site. Simply fill in the online returns form and youll be able to download a pre-paid postage label to make your return. For information about secure online ordering see Security. 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. In most cases, issues with an item can be resolved from the comfort of your home. 4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that you have placed your order in accordance with these terms and conditions, we have processed your order, and received payment in full for the products. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original . This means that youll generally receive your refund within two weeks of making your return. c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. Argos Limited 2023. 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. You can either head to your nearest Argos store, or you can return it via post. If youve decided to return an item that youve opened, the process is relatively simple. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. 11.27 Read our privacy policy here. If youve bought an item that is faulty, youre entitled to a refund or exchange regardless of how long after purchase it is. Then they went back to Sainsburys, and bought the Viera! For more information, please see our Still, you will want to double-check the exact dates every year. You can also return items for an exchange instead of a refund. You are therefore required to confirm that you are over 18. Lindsey is also the head writer and Co-founder of Rvandplaya.com. 11.17 The Nectar point collection programme is subject to the Nectar collector rules which are set out in the Nectar registration pack, brochure and online at www.nectar.com. No you dont need the original packaging to return faulty goods to Argos, or any other retailer. If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. We'll refund the Nectar portion of your payment as an Argos Gift Card (which is only redeemable at Argos). Argos Limited 2023. In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line with our returns policy. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. 11.26 Argos reserves the right to withdraw or amend the Nectar redemption process at any time and without notice. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. In this article, well explain the Argos returns policy, as well as answering the key question: can you return an opened item to Argos? Your email address will not be published. Argos is a UK-based retailer that offers a wide variety of things for sale. This Argos Gift Card or eGift Card can be redeemed as outlined in clause 9.5. Well also provide some tips on how to make a return if youve opened the item. 4.3.1 If, in our opinion, any person or persons, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of the check and reserve and/or click and collect systems, we reserve the right to cancel reservations or orders and / or to restrict / block access to the check and reserve and/or click and collect systems for that person or persons. CDs and DVDs are sometimes ineligible for return. You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. 3.4 Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. If the price has gone up from when the order was placed, the price paid remains valid unless there has been a price error (see 4.3 (a)). It will also need to be in its original packaging, with all tags still attached. Regardless of what Argos said, those rights still stand. 11.1 You can collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. You must begin your return within 30 days from the date of your purchase to qualify for a return. [deleted] 12.10 GBP Habitat.co.uk eGift Cards cannot be redeemed in ROI. Product recall. You must show valid proof of purchase to receive a return and process a refund. Home delivery information, How to use this website, Returns and refunds, and Privacy policy. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. To collect Nectar points at Argos.co.uk link your accounts, see www.argos.co.uk/nectar. It is only when, as you say, it is faulty or not fit for purpose that you have extended rights. Company No. Argos has an extended return policy for holiday shopping. See nectar.com for the latest partners. How you purchased the item will largely determine which return methods are available. Other Gift Cards or eGift Cards will be issued detailing a balance. 4.6 All prices are shown in s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home delivery information for further details including Express delivery charges). If it was in the 30 days there would be no problem as Argos offer full refund. They offer a fair return policy and will work with you to make your purchase right if there are any issues. If it was an online order, you will be able to return your item for free via post. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. They contacted Argos, explained that they wanted to return the TV because it was not producing the picture quality expected, and thankfully, despite having being used for 4 months, were able to return it, and obtain a full cash refund! 6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors.
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