FORD has lost great credibility with this 30 year FORD customer!! APIM failure = Ford charging $2200 to fix it. script.id = scriptId || "boomr-if-as"; Ive seen way more projects gone awry, selling for cheap, after guys bite off more than they can chew, realize it after gutting a camper, then give up in despair. When I re-cranked my car, the radio audio and back-up alarms came on. Same module is present in their other vehicles experiencing similar failures. }); Did you find a solution to this? Yes, this will be the last ford I purchase. Well, they only go off error codes now so they have to order this part and I get to wait another period of unknown time til it comes in. I'm seriously going to think about if I want another Ford. same thing along with loud feedback from Thanks for nothing Ford! months but the radio became is sensitive to cold and will quit if it gets below I received a notice from Ford that my Sync Module warranty was being extended to 5 years. My gps stopped working. var Monorail = { I also had a ford CMax with sync and navigation that was the last Identical problem. var dom, bootstrap, iframe, iframeStyle; In June 2015, Ford issued a recall on certain 2014-2015 Ford escape and 2014-2015 Ford Transit models, citing a software incompatibility issue that may cause the vehicle's instrument cluster to become inoperative and fail to provide the driver with important information. Ships from United States. window.jdgmSettings={"pagination":5,"hide_badge_preview_if_no_reviews":true,"verified_badge_placement":"left-of-reviewer-name","widget_location_format":"country_iso_code","all_reviews_include_out_of_store_products":true,"enable_review_pictures":true,"widget_theme":"align","remove_judgeme_branding":true,"preview_badge_home_page_install_preference":true,"review_widget_best_location":true,"platform":"shopify","branding_url":"https://judge.me/reviews","branding_text":"Powered by Judge.me","reply_name":"Automotive Circuit Solutions","footer":true,"autopublish":true,"review_dates":true,"enable_custom_form":false}; .jdgm-xx{left:0}.jdgm-prev-badge[data-average-rating='0.00']{display:none !important}.jdgm-author-all-initials{display:none !important}.jdgm-author-last-initial{display:none !important}.jdgm-rev__replier:before{content:'automotivecircuitsolutions.com'}.jdgm-rev__prod-link-prefix:before{content:'about'}.jdgm-rev__out-of-store-text:before{content:'(out of store)'}@media only screen and (min-width: 768px){.jdgm-rev__pics .jdgm-rev_all-rev-page-picture-separator,.jdgm-rev__pics .jdgm-rev__product-picture{display:none}}@media only screen and (max-width: 768px){.jdgm-rev__pics .jdgm-rev_all-rev-page-picture-separator,.jdgm-rev__pics .jdgm-rev__product-picture{display:none}}.jdgm-preview-badge[data-template="product"]{display:none !important}.jdgm-preview-badge[data-template="collection"]{display:none !important}.jdgm-verified-count-badget[data-from-snippet="true"]{display:none !important}.jdgm-carousel-wrapper[data-from-snippet="true"]{display:none !important}.jdgm-all-reviews-text[data-from-snippet="true"]{display:none !important}.jdgm-medals-section[data-from-snippet="true"]{display:none !important} No click or attempt to turn over. Both deliver responsive performance and. The liftgate now does not work. script.type = 'text/javascript'; The car thinks the trunk is open so it wont turn off the lights or allow me to lock the vehicle. I have a 2013 Escape SEL , dealership tells me that the audio control module is failed, out of warranty. I took it to the dealership and after $112. I took my truck into the shop because USB ports are not working so can not use carplay. I could not see a pattern to it. if (!e) e=event; Saved me a lot of headaches. I still owe 20k on it. F-150 X X (n="edge",a=parseInt(t[2],10)):o&&(n=o[1].toLocaleLowerCase(),a=parseInt(o[2],10));var i={chrome:60,firefox:55,safari:11,edge:80}[n];return void 0!==i&&null!==a&&i<=a&&(e="modern"),e}().substring(0,1),l=o.substring(0,1);if(i)try{self.performance.mark("wpm:start")}catch(e){}var d,c,u,p,f,h,w,y,g=a+"/"+l+r+s+".js";d={src:g,async:!0,onload:function(){if(e){var a=window.webPixelsManager.init(e);n(a),window.Shopify.analytics.replayQueue.forEach((function(e){a.publishCustomEvent(e[0],e[1],e[2])})),window.Shopify.analytics.replayQueue=[],window.Shopify.analytics.publish=a.publishCustomEvent}},onerror:function(){var n=(e.storefrontBaseUrl?e.storefrontBaseUrl.replace(/\/$/,""):self.location.origin)+"/.well-known/shopify/monorail/unstable/produce_batch",a=JSON.stringify({metadata:{event_sent_at_ms:(new Date).getTime()},events:[{schema_id:"web_pixels_manager_load/2.0",payload:{version:t||"latest",page_url:self.location.href,status:"failed",error_msg:g+" has failed to load"},metadata:{event_created_at_ms:(new Date).getTime()}}]});try{if(self.navigator.sendBeacon.bind(self.navigator)(n,a))return!0}catch(e){}const o=new XMLHttpRequest;try{return o.open("POST",n,!0),o.setRequestHeader("Content-Type","text/plain"),o.send(a),!0}catch(e){console&&console.warn&&console.warn("[Web Pixels Manager] Got an unhandled error while logging a load error. (function () {let t,e;function n(){t={page_viewed:{},collection_viewed:{},product_viewed:{},product_variant_viewed:{},search_submitted:{},product_added_to_cart:{},checkout_started:{},checkout_completed:{},payment_info_submitted:{}},e={wpm:{},trekkie:{}}}function o(t){return`${t||"sh"}-${function(){const t="xxxx-4xxx-xxxx-xxxxxxxxxxxx";let e="";try{const n=window.crypto,o=new Uint16Array(31);n.getRandomValues(o);let r=0;e=t.replace(/[x]/g,(t=>{const e=o[r]%16;return r++,("x"===t?e:3&e|8).toString(16)})).toUpperCase()}catch(n){e=t.replace(/[x]/g,(t=>{const e=16*Math.random()|0;return("x"===t?e:3&e|8).toString(16)})).toUpperCase()}return`${function(){let t=0,e=0;t=(new Date).getTime()>>>0;try{e=performance.now()>>>0}catch(t){e=0}const n=Math.abs(t+e).toString(16).toLowerCase();return"00000000".substr(0,8-n.length)+n}()}-${e}`}()}`}function r(n,r){if(!t[n]||"trekkie"!==(null==r?void 0:r.analyticsFramework)&&"wpm"!==(null==r?void 0:r.analyticsFramework))return o("shu");const i="string"==typeof(c=r.cacheKey)&&c?c:"default";var c;const a=function(t,n,o){const r=e[n];return void 0===r[t]&&(r[t]={}),void 0===r[t][o]?r[t][o]=0:r[t][o]+=1,r[t][o]}(n,r.analyticsFramework,i);return function(e,n,r){const i=t[e];if(void 0===i[r]){const t=o();i[r]=[t]}else if(void 0===i[r][n]){const t=o();i[r].push(t)}return i[r][n]}(n,a,i)}function i(){window.Shopify=window.Shopify||{},n(),window.Shopify.evids=(t,e)=>r(t,e)}i();})(); But eventually fails and turns back off. that this problem is either bad solder traces, or components like capacitors or I took it to dealership today.diagnosis APIM is out and it will cost$1277 to replace. Click to reveal couldnt see the pictures Farmboy90 displayed. The dealership went me talking when a phone call is connected. There is a wave of Ford APIMs failing right now, and Ford needs to address this issue and initiate a warranty extension or recall on these devices. With daytime running lamps. Mine is doing the It is not powering up which is The rest we got rid of they were the smaller block engines. When I took it to Ford they told me I needed to replace the amplifier kit which I did. sensor not being replaced soon enough Is Ford addressed this or are any link.as = "script"; Trunk: ^^ the moment this occurred the dashboard lit up with a message rear liftgate ajar thought it was not ajar. Followed the instructions provided on the company's web page. e.detail.BOOMR.init({ Told me it would cost around $2000.00. http://www.fordescape.org/forum/diy-garage/41362-successful-nav-upgrade-my-2013-fe-se.html, How to disconnect antenna cables from the ACM (with pics). styleTag.innerHTML = thisThemeFix.css; loaded = true; jdgm.docReady=function(d){(e.attachEvent?"complete"===e.readyState:"loading"!==e.readyState)? Rear camera displays while driving forward. If you do discover an open recall on your Ford model, the next step is to contact Ford customer service by calling 1 (800) 392-3673. Yet, this isnt something that I did. link.addEventListener("load", promote); radio module they are ordering the part but are I would start my truck and tried to change the radio station. If there is not a recall on this issue, I will never buy a ford again. A little under 3 years later (but about 40,000 miles), it was found that the APIM module was not functioning correctly - I lost Sync functions in the car. In June 2015, Ford issued a recall on certain 2014-2015 Ford escape and 2014-2015 Ford Transit models, citing a software incompatibility issue that may cause the vehicles instrument cluster to become inoperative and fail to provide the driver with important information. Turn the iPhone's Bluetooth back on (or disable Airplane mode). } scriptFallback.src = 'https://cdn.shopify.com/s/trekkie.storefront.4ccf965021ad272880e0915f29e6aca83582a677.min.js'; PLEASE HELP. happened again. script.src = 'https://cdn.shopify.com/s/trekkie.storefront.4ccf965021ad272880e0915f29e6aca83582a677.min.js'; through my factory warranty and the extended View sample plans. Thought it was the Sync system (under warranty), dealer says it's the ACM (not under warranty) that works with the Sync system. Ford best look into this common issue and make it a recall. Given a lot of BS. I guess the acronym for Ford is hold true. I have a 2014 Escape Se. I then restarted my iPhone Bluetooth setting. not change stations the fix is go to a junk bad component at this point. productBrand: productBrand, I am so UN-impressed with the way Ford has handled this known issue with the APIM. If the truck gets warm from sun or the engine, the console will suddenly wake up. The mechanic told me that Ford had put an extended warranty on the APIM. not. No lurching or hard shifting, no issues while idling. I found a YouTube link that showed Cold morning, received the APIM black screen. This is what sub-standard quality and using badly engineered and manufactured electronics. Impossible to adjust settings or radio. to at stop signs and red lights. t.open("GET",e),t.send()},jdgm.docReady((function(){(window.jdgmLoadCSS||e.querySelectorAll( controlled by the ACM. iframe.loading = "eager"; Waited four months for replacement APIM ($600 up front to order) they put it in, couldnt get it to reprogram, finally after having the car for a week, they said its fixed $200 please. We will work hard to resolve any problem. 2018 FordMustang EB with 18K miles, my screen just shuts off and turns on when it decides to. 1000+ to replace. return false; When I came out and started my car no sound. Out of warranty of course. REPAIR SERVICE FORD ACM AUDIO CONTROL ESCAPE FUSION FOCUS FLEX EDGE CD AM FM $150.00 Free shipping *REPAIR SERVICE* FORD ACM AUDIO CONTROL ESCAPE FUSION FOCUS FLEX EDGE CD AM FM $139.99 Free shipping REPAIR Service to YOUR FORD F150 Radio Stereo Audio Control Module ACM $125.00 + $25.00 shipping Hover to zoom Have one to sell? To repair this issue, Ford has offered to update the instrument panel software free of charge on all affected models. ACM. Ridiculous. If we receive it damaged we will always send you a picture. All Rights Reserved. Speak with one of our experts 1-844-211-6126 Description Warranty Shipping Returns Replacement Service - Ford Sync 3 APIM Module - Infotainment if (!window.addEventListener && window.attachEvent && navigator.userAgent.match(/MSIE [67]./)) { My backup camera works, all buttons go through the motions but no sound. thought it wasnt going to work, so I went in the house. My research indicated that several Ford vehicles are having the same APIM issue. I went to the dealer and the price was outrageous! Talked to Ford via phone call. MKZ X X The rest did not work. battery is 4 years old now and possibly weaker script.id = "boomr-scr-as"; The radio is stuck on 640 AM. Touch screen shuts completely off only during calls. any solution been looking on internet. regardless of mileage. Fortunately the parts rep suggested that I try on line. know controlled by the battery charge level so the What a BUMMER!!!!!!! No lurching or hard shifting. This is BS! Monorail.produce('monorail-edge.shopifysvc.com', husband, it popped, and no audio. Now i've got to deal with an issue that was not addressed the first time around. Audio control module location - 2013+ Ford Escape Forum that before we went to these smart radio systems a car radio would last the life A Ford customer service representative will be able to help you determine whether or not there are any issues with your specific vehicle that still need to be addressed, as well as walk you through the recall repair process. I have had the same issues as everyone else with my Sorry for the long reply but this is } else { I will definitely not This program provides additional warranty coverage for APIM software upgrades and Has anyone had any luck getting it fixed? My sync basic system worked fine and the next. Tried soft resets, finally turned it on. I This website is using a security service to protect itself from online attacks. One cold morning screen stayed black. try { window.ShopifyAnalytics.merchantGoogleAnalytics.call(this); } catch(error) {}; of warranty on my 2014 escape, tried every possible solution i could find on the net short of When he's not working, John enjoys writing fiction, practicing mixed martial arts, and joyriding in his 2018 Ford Mustang GT. "https://cdn.shopify.com/shopifycloud/boomerang/shopify-boomerang-1.0.0.min.js"; var trekkie = window.ShopifyAnalytics.lib = window.trekkie = window.trekkie || []; trekkie.methods = [ window.BOOMR.snippetExecuted = true; After reading all these recalls, multiplied by the hours and hours we have spent to try to resolve this GPS issue, I feel Ford should cover the entire cost. Ford Escape Questions - 2014 Escape Sync audio problems - CarGurus }; 2009-2016 Ford Radio Mail-in Repair Service | Lifetime Warranty Fiesta X thread. currency: "USD", Can't turn the screen off to minimize distraction. No VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. However, I am very disappointed in Ford as they are charging us $500, plus the cost of the dealership to install this APIM. } This is a malfunctioning part that FORD is not fixing. match[1]: undefined; I have recently went to Subaru and Thirteen hundred dollar repair and not covered by warranty or recall. No matter how many miles were on the car, the SYNC function has nothing to do with mileage, and for a car that was not even 3 years old, this is unacceptable. I stopped at a store, went in and came out. Sometimes it would turn n and work perfectly. I'm starting to wonder if this is just the tip of the iceberg for Ford as I'm hearing other 2021 F-150 complain of the same problems?!!? controls every thing for sound and every thing buy a Ford again. Same for mine. Oh, and you are correct, the extended warranty referenced by @ralph7up relates only to the APIM - not the ACM. This is a well known issue with the APIM and touch screens and ford has done nothing for the customer. Click image to zoom. window.ShopifyAnalytics.meta.currency = 'USD'; Shipping: US $26.01 Standard Shipping. completely reboots the computer and reloads the var where = document.currentScript || document.getElementsByTagName("script")[0]; See. Service mgr. What?? worked perfect. While driving car had a complete black out, engine shut off while in Drive. return true; You can try this. This saleis for a repair service, not a part. doc = win.document.open(); Your payment and interest rate may differ from the sample deal. I have no audio at all from all sources. JEGS 81790 - Trim and Car Audio Removal Set [19-piece] $24.99. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I have a 2018 Ford F150 and have been having problems with my navigation screen glitching or not working at all. Each time I had NEVER buying a FORD again! I'm leaning towards a After purchase, carefullyremovethe unit from your vehicle. Black screen no radio nothing. trekkie[key] = trekkie.factory(key); SYNC screen appeared to be working. As stated above, we don't repair the CD player portion. After about twenty could be most are bad and can exhibit this type of behavior when put in heat it disconnecting the battery and reconnecting This sounds promising. } else if (win.attachEvent) { return trekkie; modules don't let some one take advantage and charge too much in labor. window.BOOMR.shopId = 18847601; In case you don't know what Ford stands for it has 2 translations: Found On Road Dead or Fixed Or Repaired Daily. We've gotten rid of most of the Escapes since most of our Escapes Bluetooth capability, and cant change stations. SYNC is made by Microsoft. Having no stereo is frustrating, Took to my Ford dealer to have it repaired. Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. , Byrider Franchise Opens New Store in West Palm Beach, Byrider Franchise Opens New Store in Farmington, Byrider Honors Franchisees At Annual Convention. Nothing in the entire navigation/entertainment system would work. This is a common issue and ford will be hearing from me. My husband have also tried different Warranty covered repair. Randomly for no reason it will all work perfectly for a day then die again or maybe just the back up camera works, or screen black and radio comes on. Radio and screen are doing all kids of bad things. Next day it would stay black and with a hard reset would come back on. Workshop asked for more than 2000$ to fix the issue. Tried multiple times resetting it and nothing coming after it finally died. Iam in Stoney Creek, Ontario Canada couldn't be more pleased. 2011 MY 2012 MY 2013 MY 2014 MY Stop doing Bad business. ResourceTiming: { if (jquery) { Click to reveal Did this a couple cold mornings, now its dead. perfectly!!! On Ford Escape Forum discover news, discussions, service tips, & technical help for your 2013+ Escape. After researching why my 2018 Ford Explorer's screen is black, it sounds like the APIM module needs to be replaced. It is a piece of c**p with parts bought from Mexico that appear to fail routinely after 3 years when the warranty runs out. Audio controls are via 8" touch screen, dash controls, steering wheel controls and/or voice command. The ACM is the module with the CD slot in it (along with your radio tuner, Sirius receiver and amp (or pre-amp if you have the Sony system)). My sync basic system worked fine and the next Thanks for the information, to clarify I do have an obd to Bluetooth adapter in my vehicle that I use in conjunction with forscan. Ford Audio Control Module Parts, View Online Audio Control Module Sale Cloudflare Ray ID: 7c0dea745cdd8cb1 } a Ford customer for about 35 years and just had too may issue to stay with the some forums about doing a soft reset. HVAC non responsive. The Fora platform includes forum software by XenForo. I shut the car off one night as usual. At 37k miles same issue. The only output is via a normal speaker-level harness, 4-channels for each of the F&R locations (XO's are passive at the speakers) + 1 channel for the 'center'. Freezing up controls with navigation, etc. No radio, no Bluetooth, no voice recognition, no sound, period!!! I was still driving at this point trying to get over. I'm old enough I remember 'trackLink' Fits: Ford: Escape MSRP $414.75 $299.82 Add to Cart Control Module Part Number: 8L5Z-15604-EA Other Names: Kit Alarm Keyless Lock Syste Description: Ranger. Replaced. It's been at the dealer nearly 2 ? Turn off your car. I've found that a pair of needle-nosed pliers with serrated 'grippy tips', one tip on the 'button' and the other tip on the bottom of the connector, squeezed gently but firmly and then pulling outward, works for me. So sick of this car! jdgm.loadJS(jdgm.CDN_HOST+"loader.js"))}))}(document); Wake up Ford! Now, for nearly 10 months my screen will not come back on. }; trekkie.config = config || {}; it has been randomly beeping for no reason. Time to call the attorney general's office. Cannot disable. var htmlDiv = document.createElement('div'); 2023 Vehicle History Inc. All Rights Reserved. REPAIR SERVICE FORD ACM AUDIO CONTROL ESCAPE FUSION FOCUS FLEX EDGE CD AM FM Condition: How to Remove Radio CD Player from FORD Escape 2013 for Repair. Navigation, cameras, radio, remote start, heated steering wheel and anything else accessed through touchscreen computer unusable. ACM ( Audio Control Module ) need to be replaced - 2013+ Ford Escape Forum doc.write("
"); Brought my 2015 Ford Escape to Sunrise Ford in Fort Pierce Fl to fix my Sync2 won't work for any Phines, Attempted to program but Apim will not work can you program this? I didnt know that was what it was until my Bluetooth and USB completely quit working a few weeks back and had the dealership run diagnostics. So I read phone to listen to music while on the road )-: Yikes this will sound like a broken record. 2019 Ford F150 APIM module badDo not buy a Ford. Cabin Smell: interior randomly smells like burning gas or plastic. args.unshift(method); I bought it in December. The first service call to fix the same was around 300 dollars and did not take. 2002 Ford Focus SVT, 2004 Ford Explorer Sport Trac, 2013 Ford Escape SEL 2.0. right arrow. var doc = document; working. Flex X X Skip to content. iframeStyle = (iframe.frameElement || iframe).style; Very rarely, we may encounter an issue that we are unable to repair. From there, the system will alert you if there are any open recalls on your specific model. Backup camera comes and goes as it pleases. I was advised by FORD customer service, there is nothing they can do to help or assist in this matter. However, I am looking to add Sirius radio by swapping the stock ACM with one that has Sirius built-in. I have a Lincoln MKX the touch screen is black. Thank you for reading. If you own a Ford model or you are looking at buying one used and would like to see if there are any open recalls on the vehicle, you can visit the National Highway Traffic Safety Administrations website and type in your vehicles VIN number. The vehicle is on its 3rd battery in three years. if (token) { Category: Replacement Service SKU: N/A Tags: 2016 Ford C-Max, 2016 Ford Edge, 2016 Ford Escape, 2016 Ford Expedition, 2016 Ford F-150, 2016 Ford Fiesta, 2016 Ford Flex, 2016 Ford Focus, . Once everything was done they find out I needed APIM for my radio till I told them I brought the car not to long along an why I have pay 866 for something I didnt know what wrong with the car. Had the car at the mechanic for a different problem and he looked at it as well and couldn't figure out why it appears to be working fine but absolutely no sound. if (window && window.navigator && typeof window.navigator.sendBeacon === 'function' && typeof window.Blob === 'function' && !Monorail.isIos12()) { The 40k miles, APIM stopped working when cold but functioned when the day warmed up. Can only be opened by removing part of interior panel to access the actual lever and squeezing it while shouldering the trunk open from the inside. what can cause this to productType: productType, Warranty is not transferable if you sell the car. 2017 F-350 Super Duty 70K miles. I see the USBs blue glow. We have tried everything suggested and then some to try and get my 2014 Escape frequently and here's the distant dot could My touch screen failed it no longer functions at all and I have to pay out of pocket to replace it. With car off the radio stops Then I bought the worst Ford I have ever owned. }); Please look at the current dealership inventory. Ive got a laptop from 2011 that is still running strong, yet a Ford Sync system cant last 3 years? to make sound!! ResourceTiming: { My phone wont stay connected to the Bluetooth in car. However, it mentioned that using ForScan you are able to configure the ACM to your vin and enable the satellite radio. Has anyone found a solution yet? all of a sudden one day I think this should be fixed by Ford. Cant even turn the power off to the radio. The quality isnt what it used to be. Bad form, Ford! 'identify', Took it to 2 different FORD dealers and both were unsuccessful on upgrading the software after 2 days of attempts and both locations. Just the revving and fluttering as though Im rapidly slipping in and out of neutral. })(); } } first.parentNode.insertBefore(scriptFallback, first); it does not happen every time I start the car, but 1 out 3 times. if (!jdgmThemeFixes) return; window.ShopifyAnalytics.lib = window.trekkie; None of these problems are in the 9 recalls I have to my knowledge and all are out of warranty. var twoMonthsFromNow = new Date(Date.now()); Easy Care warrenty is a ripoff. I think it was just the battery so I bought another battery and it drained brand new battery the next day. var jquery = null; I have a 2014 Ford Escape. Audio Control Module - Aftermarket Options - 2013+ Ford Escape Forum }, trekkie.push(args); } else if (window.Checkout && window.Checkout.$) { } catch (e) { Your browser is outdated and may not present the following contents properly. We log all customer data and give out a warranty # for tracking. window.ShopifyAnalytics.meta = window.ShopifyAnalytics.meta || {}; window.BOOMR.snippetStart = new Date().getTime(); It seems the majority of the APIM issues here in this thread is that this has occurred in vehicles with merely 3-4 years of use, just after the warranty. reliable. For a better experience, please enable JavaScript in your browser before proceeding. Apologies in advance, but I also posted this question in one of the APIM threads (but didn't want to hijack that thread): On Ford Escape Forum discover news, discussions, service tips, & technical help for your 2013+ Escape. connecting some very far apart dots hereI have My Nothing! I didn't wanna buy this junk vehicle to begin with, but wife just refused to let me get what I felt was the better vehicle, anything but a Ford. window.ShopifyAnalytics.merchantGoogleAnalytics = function() { Take to FORD (of course the warrantee is finished) will cost- chris burnett carol burnett sister
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