Webex by Cisco is one of the legacy web meeting platforms and that shows in the options they offer presenters for sharing PowerPoint slides during meetings. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. Learn more about enabling the screen sharing feature in Zoom meetings. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. When sharing an application, you need to stop sharing that application if you dont want the attendees to still see it. If you are using multiple displays you can get around this issue by sharing a display or program that does not have hidden content on it. With Webex Meetings you can choose exactly what you want to shareno more, no less. Share individual files or documents, such as a specific Word doc or PowerPoint. Symptom: After users apply the Microsoft update KB3069392 or KB3124001, they can no longer share in WebEx meetings. Check for OS updates These problems with Webex can make the share screen difficult to use and make you think that it is not working. Get outstanding The application sharing is not window based. Several users reported that they were unable to share their screens using online meetings and web conferencing apps (such as GoToMeeting, Zoom, Cisco Webex, Microsoft Teams, Goole Hangouts or Skype). All rights reserved. My issue is this-in chat, the screen share option and video meeting options are grayed out for 3/4 of us. You can also screenshare from your Webex Meetings desktop app when connected to a Webex device. ), as soon as you select the "Share Content" . It is not mandatory, but the quality improves for the attendees. This usually happens when you try to share a screen with someone linked to you. The only time they are active is when i set my computer to extend the display screen when I'm using a projector. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. Webex allows more than one application to be shared at a time because it is just making more of the shared screen visible to the attendees. Why is the share button greyed out in Webex? They were grayed out for us all, then I went into the admin center and created a policy to allow video and screen sharing, and it fixed the issue for my coworker, but not the rest of us. This occurs for every meeting. How to Fix It. Under Microphone, Make sure your device is unmuted; and. Additionally, the meeting does not appear on the Host's Outlook calendar. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. Do let us know if you have been able to resolve this issue in the comment section below. PDF WebEx Tips and Tricks - EUCG Entertainment. You can try updating your software to see if it fixes the problem. Do let us know if you have been able to resolve this issue in the comment section below. You can minimize this view and drag it elsewhere, but it does not completely go away. Share your entire screen, including everything you have open and in view. You can start Cisco Webex Screen Share using one of the following methods: Right-click on a contact in the hub window and choose Share screen.. from the menu options. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. Get more answers to your virtual presentation questions here and get updates of new articles and videos here. 4. work you do, not where you do it. Training for Virtual & Hybrid Presentations, Customized PowerPoint Presentation Courses, Advice and training for PowerPoint sales presentations, Presenting Financial Information Visually in PowerPoint, Latest Annoying PowerPoint Survey Results, Customized Excel Chart Training Workshops, answers to your virtual presentation questions here, get updates of new articles and videos here, create a ghost second screen as I explain in this article, article with options for adding an additional screen. Screen Share and video meeting grayed out in Microsoft Teams By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. Guiding you with how-to advice, news and tips to upgrade your tech life. His focus is on helping corporate professionals visually communicate the messages in their data so they dont overwhelm and confuse executives. They further stated that the problems started after upgrading to the latest version of macOS. Did you find this article using a Google search? Disable browser extensions 3. Webex also offers an option to share a file that is not open already. Options are grayed out in the On the Session Controls Panel, select the down arrow then choose Send Ctrl+Alt+Del. Commenting as . Unlike Teams or Zoom that offer ways to use PowerPoints Presenter View Preview mode to share your slides with the attendees while you see your notes, this is not possible in Webex. These problems with Webex can make the share screen difficult to use and make you think that it is not working. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. First, select the check box beside the Share this folder option. work. For recordings that were created using the WebEx WRF Player or the WebEx Recorder, Player, and Recording Editor, you can use the WebEx Recording Editor to add, delete, or rearrange recorded data. Fix them with this tool: If the advices above haven't solved your issue, your PC may experience deeper Windows problems. Sharing your screen in Webex meetings is a great feature that makes it easier for your team to collaborate during a meeting. If you have any browser extensions enabled, try disabling them and then restarting your browser. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. Choose Communicate and select Share screen. Screen sharing option is greyed out in Webex Meetings on Mac. How do I fix the greyed out share screen on Webex? Share entire application sets, such as productivity tools or web browsers. start at just one low price. Screen Sharing Option is Greyed Out in Webex Meetings on Mac I have the same issue, when im the host i can share my screen or content without problems, i mean, attendees dont see any gray area, but if Other person share grays areas appear. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. After that, you will need to click on the lock to save the changes. The host has disabled sharing If the meeting does not allow sharing of content, you cannot share until the host allows you to. Enterprise-grade security, Webex powers a new The downside is that Webex puts the meeting controls at the top of the Slide Show screen because it is being shared. IM-only screen share is a one-to-one client-to-client screen share over Remote Desktop Protocol (RDP). He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. Welcome to the Webex Community. The PreferP2PDesktopShare parameter controls whether Jabber prefers video sharing or IM-only screen shares. Unable to share the screen in a meeting on Mac. I suggest you use this mode all the time as it will make any movement in your PowerPoint presentation appear smoother to the attendees. 1. connecting the customer journey and This means that what gets shared may not be the same as what you have designed. After installation, simply click the Start Scan button and then press on Repair All. Log out and log back into your Webex account. Make sure that you have enabled the sharing feature. Start For Free Do I have control over what I screen share? Video Click the "Share" button. Check the box share this folder and click on permissions. Additional features, storage, and support Share button is gray in Windows 10 - Microsoft Community Check for software updates 2. These instructions are for the Webex app on a computer. Call, meet, co-create and -Manali Dongre, ProductManager. Please go to your computer then open your chrome or edge browser as recommended browsers to access MS Teams online. Technicians working WebEx support lines say they hear some of the same questions regularly. Not you? Browser settings If youre using Webex on a browser, it is possible that your browser does not support sharing screens natively or some extensions are blocking the feature. 10:21 AM For example, heres how to update Microsoft Edge to the latest version. You are not able to select it when Outlook is used in an On-Prem Exchange environment, as shown in this image: Note: Outlook on Mac and the Outlook Web App (OWA) are unaffected and can SOBO as normal in shared calendars. If you're having trouble using a . Windows not restarting issues can be caused by broken system files, but you can take immediate action if facing this problem. The attendees see your entire screen but the only visible part is the application you are sharing. If you have any browser extensions enabled, try disabling them and then restarting your browser. 07:50 PM. Introducing She was on a laptop so couldn't move them. After that, you will need to make sure that there is a checkmark next to "Cisco WebEx Meetings" under the "Microphone", "Camera", and "Accessibility" permission settings.
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