So I signed up for my refund, which they said would take 6-8 weeks to process. What is AXS Premium? "name": "What is Event Ticket Insurance? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Date of experience: 24 . . How do I cancel Event Ticket Protector Insurance? If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. For ticket insurance refunds, please contact the insurance provider. Please make sure to get refunded from your concert ticket insurance, guys! Do Not Sell or Share My Personal Information. . It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Valid tickets. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. * . Sign In. Can I get a refund? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. *A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Claim Status | Allianz Global Assistance. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. However, it is not clear if this would cover government advice. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. By continuing past this page you agree to our comes in. Terms of Use. What is covered by Allianz Global Assistance Event - Ticketmaster "@type": "FAQPage", {{travelBanText}} {{travelBanDateFormatted}}. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Don't buy: why paying extra for some ticket insurance is - Which? Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Get Help. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Premiums are non-refundable after the review period. "@type": "Answer", But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. } What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Do Not Sell or Share My Personal Information, Mechanical breakdown on the way to an event, Traffic accident while enroute to the event, Your home has been rendered uninhabitable. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Allianz Global Assistance Reviews | Read Customer Service - Trustpilot If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. 101-C series or 101-P series, depending on your state of residence and plan chosen. Get a Quote. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. {{annualTravelBanText}} {{travelBanDateFormatted}}. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Contact AGA Service Company at800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. }] Can I buy insurance for my tickets? - Ticketmaster Help Buying Tickets - AXS Help Center }. quote.travel_dates : "Departure - Return" | formatDates}}, {{quote.start_date ? When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. All documentation and information required for your claim can be found on your claim filing confirmation. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. 1-866-884-3556. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. Terms of Use. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: ", The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. Thats where. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. I decided not to attend the event and I have event ticket insurance. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. How do I file a claim and get a refund if I have ticket insurance With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. We can't attend the event because my husband has to work, which is a covered reason. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. COVID-19 FAQs | Allianz Global Assistance - Allianz travel insurance Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Missed Event Insurance - Ticketmaster Help I decided not to attend the event and I have event ticket insurance. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). 101-C series or 101-P series, depending on your state of residence and plan chosen. If you bought concert ticket insurance, please read this!
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