Eduardo was courteous, professional, and assistive. brenda survivor baby fatherikos andalusia frescoikos andalusia fresco Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com All this experience and expertise is aimed to ensure you get the best experience. very easy and you actually see what you are paying for before you get my credit card#. Please keep in mind that inclusions may differ between car rental companies. Please make sure you return the vehicle to the same rental company from which you collected it. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. A common issue that many vacationers face abroad is unfair fuel policies in car rental. I must be ok driving with no insurancethen. It goes against our guidelines to offer incentives for reviews. do not book with them! See the full list of exclusions under section Deductible Protection Products will not cover. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Do you agree with Wisecars's 4-star rating? If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. I highly recomend this web site for needed car rental. Wisecars Opinie 2023 | Trustindex.io With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; Everything was solved in a single phonecall. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. If additional information is required, the process may be extended for another 28 calendar days. Replies to negative reviews in < 24 hours. If your friends have used your referral code and made a booking, you will receive 2% on their booking value after they have completed their rental. If you don't have your own protection, the supplier may offer you to purchase local mandatory insurance. We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. Dominik was super friendly and effective. Replies to negative reviews in < 24 hours. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. Months have gone by with multiple emails. Wisecars tipFollow these simple rules and you will end up paying only for the fuel that you have used. The only information that was given after Id paid in full for the car hire to wise cars was the USA company they will hold a security deposit $150 and possibly maybe charged a liability payment..When we arrived to Orlando the company were fox! jeszcze Advertisement Titus Jean-Baptiste 2023-04-21 Dominik was extremely helpful and efficient. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. Verification can help ensure real people write reviews about real companies. One of our helpful agents will be in contact with you to address the request. Dear Savannah,Thank you for taking the time to write us a review!We're pleased to hear that the booking process went smoothly and you were able to confirm your order with Avis.Have a nice day!Kind regards,Rachel from Wisecars. In such circumstances, we will cancel your booking with no liability whatsoever. The prices were great. A few days later, my flight time was changed. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. Re: Wisecars car rentals 3 years ago Save Avoid them! We can accept no further responsibility when there is no out-of-hours service available. Great attention from Eduardo, he managed perfectly to solve a problem with a car rental, moving the reservation to a trustable provider. Wisecars cannot amend the drop-off time once the rental has already begun. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. If you cannot find the confirmation email, please contact us via our website. Anyone can write a Trustpilot review. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. The booking process was quick and easy, and I appreciated the transparency in pricing. No hidden fees. Wisecars ranks 14th among Car Rental sites. Your voucher is normally issued 48 hours before the pick-up time. 2023 Wisecars. We will pass along the kind words to Dominik.Have a nice day!Kind regards,Rachel from Wisecars. Legit Customer Reviews of Wisecars | ComplaintsBoard Find out how we combat fake reviews. The car rental company informed us there was not fleet failure, so we are chasing them in order to come to a favorable resolution. The average consumer would catch that. A fair fuel policy means that you will have to return the car with the same amount of fuel that you picked it up with. magpul flat dark earth handguard Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Incomparable prices. If not, you will need to purchase the cover at the car rental company counter. Verification can help ensure real people write reviews about real companies. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. Rental car companies save cars for weekly/bi-weekly rentals because it's easier money. The total amount quoted on my original voucher is BRL 2,109.28. American Express is NOT accepted. By using our website, we assume you agree to our, Your rental agreement may require you to have, https://www.wisecars.com/en-us/faq#contactSection. 00 for a booking that I cancelled a month in advance is just a shady policy!!! we have not traveled yet so will report after our trip. It is entirely up to the Car Rental Company whether they decide to do so or not. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Wisecars Protection Package ensures that you are protected should anything go wrong. Check out what 12,961 people have written so far, and share your own experience. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. Dominic was very helpful and was able to find us a car at a reasonable rate for the destination of our choice. We cannot be held responsible for rentals rejected if a voucher or rental details are not presented. Wisecars customer services totally uncaring and unsympathetic. Hello!Thank you for your amazing feedback!We're more than happy to hear you will book again with us in the future, we really appreciate your business.Have a nice day!Kind regards,Rachel from Wisecars. Yes it's there in the small print. Wisecars responds prompt when information is requested. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. See below for our fuel policy guide, which covers all the policies that are available to you, and offers tips on how to best comply with these policies. But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years. If you haven't started your trip yet, you can change your drop-off time by amending your booking. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Were sorry to hear that you had a bad experience and we appreciate you bringing this matter to our attention. Email Protect your account with two-step authentication To claim one of our Excess Protection products, you will need: Only when all the above mentioned documents are presented and severe negligence is excluded, a refund will be processed. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Expect no protection in case anything goes wrong with your booking. After booking my car I needed something changed and Maryna responded < 24 hours and took care of everything. Dear Yiset,Thank you for contacting us! Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. The Customer Service was prompt. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Expired or provisional licences will not be accepted. Wisecars (collectively we, our, and us) is an international vehicle rental broker. Do not use them Still no satisfaction. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. DeductibleProtection covers up to EUR 1000 of your deductible. Please note, in most cases, Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. For May 8th. It is becoming a common practice in many locations that car rental companies implement the "full tank/empty tank" car rental policy. brenda survivor baby father Lumpen Radio is a project of Public Media Institute a registered 501 (c) non-profit organization. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com We appreciate you for bringing this to our attention. Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. If you do not return the car with a full tank of fuel, you may be charged a refuelling fee and for the missing fuel at an inflated rate. Wisecars is not liable for services or bookings not fulfilled due to force majeure. When you rent a car, you will usually need deductiblecoverage. I just tried this trick and OGG lit up with results given different dates. Just scroll down to the bottom of this page and create a support ticket. Dear Chris,Thank you for contacting us again! Easy, links to all required info pertaining to rental. $30. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products . Renting a car and want to make sure you know how car rental works? If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. In peak periods this may not be achievable. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. I advised this was not how it was said to me! Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Thanks for sharing your rating with us and the community.Have a nice day!Kind regards,Rachel from Wisecars. You can contact our 24/7 customer service through support@wisecars.com or calling our number (646) 813-0129. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. We will send you over to United rentals and put a note in the system for you to get a refund. We offer a price comparison of major and independent car rental suppliers around the world! The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. By far the worst customer service I have experienced in my life.I booked a car through their website for an airport pick-up. Best price for renting a car at Phoenix International Airport. This information must be sent via email and give Wisecars the relevant details of the incident. damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. We're sorry to hear that the booking process did not meet your expectations.We offer free 48h cancellations for all of our bookings. Cancellation Protection can be purchased only at the time of booking and is not refundable. Lynn Baker= 1 review US 1 Apr 2023 Invited so far a quick and easy experience so far a quick and easy experience. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Wisecars does not own any physical locations or offices. We use dedicated people and clever technology to safeguard our platform. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. Anyone use WiseCar car rental? : r/travel - Reddit The site says free cancellation until 48 hours before the pick up time and I was a almost month in advance!!! You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. Please note, we only delete personal data on the request of the individual. 2023 Trustpilot, Inc. All rights reserved. Not worth risking a vacation on it imo. Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. received payment confirmation immediately after booking. Josep immediately understood and sent it by email within a minute of our conversation. Sent elderly disabled wife from TX to Ontario, CA on a personal trip only for her to get to Fox rental counter and be denied a car due to not having a 'major credit card'. | Read 941-960 Reviews out of 10,894 I wanted our car rental voucher before we left for Europe. It was already late in the day so I called Wisecars. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. Dear Thomas,Thank you for contacting us! You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. All bookings include free cancellation up to 48 hours before the pick up time. Easy to find, book and pay. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. Still no refund. It is highly recommended to call the police even for the smallest of damages. Sadly, I did not get the person's name who assisted me, but he was very patient, friendly, helpful, and informative. To claim a refund, you will need to provide: The damage claim investigation process takes up to 28 calendar days. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. Please note, all Deductible Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the deductiblefees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products . Once your friends have opened the link with your referral code and logged in to their MyWisecars self-service account, they will receive 15 USD rental credit if they do not have any previous bookings with Wisecars. Manage bookings effortlessly. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply. Contact Wisecars Customer Support - phone, email or messages See the full list of exclusions under the section Deductible Protection Products will not cover. Customers do not come first. doug foster architect aylesbury Fill in your personal information and state what you wish to cancel or amend. My apologies for any inconvenience. (Myrna) gave me detailed reply to my requested information. Wisecars will inform the complaint submitter on how to proceed if needed. Avec la formule de protection de Wisecars : vous pouvez annuler votre rservation Im very sorry to hear that you had a bad experience. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Do you agree with Wisecars's 4-star rating? damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. your rental cars pick-up and drop-off documents that clearly show the damages subject to the charge by the car rental company; proof of repair costs from the car rental company; evidence of payments deducted from your payment card by the car rental company; an accident report form from the car rental company; you fail to turn up at the agreed time and date, and/or fail to provide all the necessary documentation; you fail to provide a credit card or any other required documents in the name of the main driver with enough available funds on it to satisfy the security deposit requirements. Some car rental companies may also require an International Driving Permit if you're renting outside your country of residence. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Booking was very easy and detailed, will add a supplemental review after rental is complete. When picking up the car, every driver must present their licence. They may be needed if you wish to make a claim. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com 2023 Trustpilot, Inc. All rights reserved. Categories . A Review of Kayak: Should You Book Your Travel There? - Forbes We decided to cancel it on Monday April 17, 2023, 3 weeks before pick up time, and I got charged $30.00!!! Dear Sarah,Thank you for reaching out to us. The permit you may need depends on which country youre visitingand how long youre staying. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Please read the following to know what is included/excluded in our coverage offers. Amendments can only be made up to 48 hours before the pick-up time. If you do not agree with any part of them, you must not proceed with your booking. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and . how to report copyright infringement to bighit You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). I've rented from Wisecars a few times in the past. doug foster architect aylesburyikos andalusia frescoikos andalusia fresco Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. Eduardo was very helpful and service minded and he fixed my booking mistake quickly. Thank you. In that case, please contact your bank for additional details. how long does royal mail tracked 48 take. We are committed to the spread of knowledge and positive vibrations on the public airwaves dave portnoy brooklyn square pizza. All persons driving the vehicle must be in possession of their driving license at all times. I reserved a vehicle with Wise Cars. I highly recommend Wisecars !Thank you. Wisecars employs limited use of cookies for your safety and does not store any personal data. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, nor costs for the loss of car keys. When I do receive a response (usually only when you call; emails dont seem to get a response), its always that it will take just a little longer than the previous rep had promised. Debit cards are accepted under the Supplier's conditions. First time that I book with Wisecars and since the beginning I have had an excellent customer service! Wisecars.com Reviews - www.wisecars.com | Car Hire | Review Centre If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. It might take your bank extra time to settle the amount. Dollar charged me for all taxes (about 40% over what had already been paid) and Wisecars have not been able to resolve the issue in the past three weeks. Dear Manolo,Thank you for sharing your opinion with the community!We're thrilled to hear that Marek could resolve your query. Youll have to pay for any optional extras (such as child seats and GPS devices), along with young driver, additional driver and one-way fees, when you pick up your rental vehicle. One of our helpful agents will be in contact with you to address the request. You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. You can also find your pick-up time on the confirmation email we sent you or on your MyWisecars account. The car rental company will block the funds on your credit card until they have checked that the tank is full at the end of your rental. However, you will not be entitled to a refund if: Please check if you provided the correct email address. Check out what 12,974 people have written so far, and share your own experience. Please note, it is your responsibility to provide all the above-mentioned documents. Most car rental companies require the rental car to have Collision Damage Waiver and Theft Protection. Total lies and fabrication. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. All rights reserved. By using our website, we assume you agree to our. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations.
Denver Nuggets Radio Announcers,
Is Caroline Wheeler Related To Boris Johnson,
Articles W