technical specialist apple job description

Note: Apple benefits programmes vary by country and are subject to eligibility requirements. Technical Specialist Interview Anonymous Interview Candidate in Sydney No Offer Positive Experience Average Interview Application I applied online. Read A Technical Specialist job description and meaning. Come to us in your pursuit of success. Si vous continuez voir ce And now, as I focus on both my education and my career, I have new Apple dreams., After a 30-year career in video production, Tom joined the Creative team for his first experience working in retail. Apple is an equal opportunity employer that is committed to inclusion and diversity. Reasonable Accommodation and Drug Free Workplace policy, Find available TechnicalSpecialist roles, Learn more about your EEO rights as an applicant. Your base pay will depend on your skills, qualifications, experience, and location. para informarnos de que tienes problemas. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. an. To view your favorites, sign in with your Apple ID. We know that everyones life experiences are different. We offer the support youll need to thrive in whichever path you choosehere. The entire store team benefits from your commitment to providing the best care for customers. Apple Technical Specialist Job Duties Apple technical specialists have a wide range of responsibilities, which can include: Managing Apple devices in an organization, including planning, configuring, and deploying updates and fixes Find available Apple Store Support roles Apple technical specialists need to have a wide range of technical skills to be successful in their careers. As devices become more complex, so too does the software that runs them. As new products and initiatives emerge, youre the first to learn, share, and inspire your team members through approachability and action. Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. Simple questions like, why do you want this role, tell me about your previous employment ect. message, contactez-nous l'adresse The most common job after being a technical specialist is a systems administrator. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. verdade. Were looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. Whether its coaching or customized development plans, youll be supported by your team and leadership as you explore yourpotential. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. You guide and advise the customer, and help set up their new products. United States Department of Labor. Certifications & Licenses: Certifications prove your skills and qualifications to current and potential employers. Help new owners get started and help current owners troubleshoot their mobile devices. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As a busy new mother, Arlinda had very specific job criteria in mind. Technical Expert Atos - New York, NY Performs troubleshooting and diagnosis of iOS and macOS devices Performed fast-paced hardware repair with high accuracy Quickly establishes rapport and provides recommendations Mentors teammates on new products and strategies Creates highly detailed documentation of issues With stock grants and discounts when purchasing Apple stock, every team member has the opportunity to become an Apple shareholder. You even give. envie um e-mail para In some organizations, they may also perform sales duties, promoting certain technology products or services. If you continue to see this UK-Technical Specialist - Jobs at Apple (UK) Median Annual Salary: $41,104 ($19.76/hour) Every customer conversation we have or guidance we share in person, online, or by phone, chat, or email is another opportunity for us to enrich their experience. Get started, Different together. Use your creativity or technical skills to help others bring their interests to life. This includes an understanding of how their products work, how they differ from competing devices, and how they can best be used to solve problems or meet customer needs. Programming of application code. Apple technicians solve problems by identifying the issue, researching possible solutions and implementing the best solution. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. In addition to having a strong technical background, its important that you are able to communicate effectively with customers. IN-Technical Specialist - Careers at Apple Apple participates in the E-Verify program in certain locations as required by law. Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. Believe it or not, it was kind of a childhood dream to work at the Apple Store. Ehsan, Engineering Manager Learn about working in Hardware Many locations have immediate openings for these positions. CA-Technical Specialist - Careers at Apple Learn about work at Apple We aren't merely creating products. They stay apprised of marketplace trends to ensure the product has a competitive position. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. This is in accordance with the Bureau of . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Youll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. There are approximately 121,151 job openings for technical specialists in the US job market currently. The process took 3 weeks. Ability to consistently deliver great customer experiences no matter what the situation. Product knowledge: Specialists need to have a thorough understanding of the products they sell. People come in with some incredible ideas for their projects, and they feel great when I help them bring those ideas to life. 4.2. Learn more (Opens in a new window) . I interviewed at Apple (Sydney) in Feb 2023 Interview 15 minute phone call. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. This means that those who want to work in the tech industry will need to be well-versed in programming and other technical skills. You have excellent time management skills and can make decisions quickly. Tom helps people discover the endless possibilities of what they can do with Apple products. Youre knowledgable about Apple products, and you have an aptitude for helping others. Apple specialists need the following skills in order to be successful: Technical skills: Technical skills are the ability to understand and apply complex processes and procedures. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. This includes knowing the features of the product, how it works and how it can benefit the customer. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Melissa is learning about more than technology. In this role, you wont be expected to repair hardware. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. When compared to other jobs, technical specialist careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. I understand theyve got their photos, home videos, documents, and music on their devices. Looking out for all. Related: Apple Technical Specialist Interview Questions and Answers. Lamentamos Roles include Creative, Technical Specialist, and Genius. Lamentamos to let us know you're having trouble. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. I came in with no tech experience and Im doing great, thanks to the training and my team.. Wir entschuldigen uns fr die Umstnde. Through my experience as a Technical Specialist, I grew to realize how much I enjoy working with technology and switched my major to computer engineering. Lamentamos pelo inconveniente. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. ein Mensch und keine Maschine sind. Saving someones day is a rewarding way to spend yours. Whether youre teaching a customer how to do something amazing or troubleshooting something technical, youll help save someones day. Apple Technical Specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. They will also learn about the software and hardware they will use on a daily basis. Youll lead through inspiration, using our culture of open, honest feedback to help each team member grow and deliver exceptional customer experiences. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. click here to select a store and view pay information. Learn about inclusion and diversity at Apple. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Thats what happens when you bring who you are to what you do. I went to graduate school for physics, so I knew I wanted to work in science and technology. At other times, you refer customers to support team members who get them up and running again. In this role, I try to be that person for others., Melissa considered herself more of a people person than a tech person, but after joining Apple she had the confidence to learn something new every day. US-Expert - Careers at Apple Learn more about your EEO rights as an applicant (Opens in a new window) . Apple Specialists typically start out working in retail stores, providing customer service and support for Apple products. Over the years, Ive built great relationships with many of our regular customers. What is a Technical Specialist? - Zippia Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. You thrive in a fast-paced environment, but always make time for meaningful connections. A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. Everyone brings something different to their work, and Tom brought creativity and technical experience. Pro Workflow Video Expert. Both full-time and part-time jobs are available. excuses voor het ongemak. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. Aydanos a proteger Glassdoor y demustranos que eres una persona real. In the store, we have this wonderful approach to the customer experience called Lets find out together. I love how each conversation begins a shared interest in learning something new. excuses voor het ongemak. Apple Technical Specialists typically start out in entry-level positions and then move up to senior-level positions. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Connect business professionals and entrepreneurs with the products they need to help them build success. I was looking for stable, part-time work as I learned to balance life and parenthood. Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products. Apple is an equal opportunity employer that is committed to inclusion and diversity. Disculpa At Apple, base pay is one part of our total compensation package and is determined within a range. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. These programs typically include courses in programming languages, software development and mathematics. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Get discovered. As a friendly voice of Apple, I want them to feel like theyre part of our extended family. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. om ons te informeren over dit probleem. The work environment for an Apple technical specialist is usually in an Apple Store. Copyright 2023 Apple Inc. All rights reserved. Youre energized by interactions with other people and you thrive in a collaborative, team-centric environment. Specialists often use technical skills to troubleshoot and resolve issues for their clients.

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technical specialist apple job description