microsoft surface data eraser no disk drive found

If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. The drive is 256GB. Prepare a Surface device to be sent for repair. [!IMPORTANT] The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. using windows 10 adk and winpe adds on files. Surface Devices Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Here are the instructions privacy statement. When you see the confirmation screen, confirm the same by pressing the Y key. There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. Select Success. However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ]LOG]!> Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. You signed in with another tab or window. When the Congratulations screen is displayed, you can eject and remove the thumb drive. Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. I don't think anything crucially private or important is on it. Turn off your Surface device. Press any key to shutdown device now . Hello @jaxne we apologize for the inconvenience this has caused you. Refer to this link to learn how to get into the Surface UEFI. Continue to hold the volume-up button. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. insert USB 4gb pendrive into usb port. If after doing enough test to prove that the SSD has failed then it is fixable by replacing it if you are so inclined. I just want to add that you also have the option to contact Windows 10 support in the future for immediate assistance. If I don't get this resolved soon, I'm just going to send in this Surface Go. Both USB thumb drives are new. onedrive link To boot your device from the USB stick follow these steps: a. Archived post. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. Decommission a Surface device from corporate or organizational use. Reimage devices containing sensitive data. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. Select Yes to continue erasing data on the Surface device. Will I be notified when my Surface has been through the wiping process? I severely leaning towards bad drive, unless anyone else has any ideas. Thanks in advance. @DanRev0519 . Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Tap and hold or right-click on the USB drive and choose Format. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. For more information, please see our Original by design. downloading link for few 64bit surface devices The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. I thought for sure one of these was but it doesn't say anything on it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. USB thumb drive selection. You are unable to use the GUI to create a new partition or drive. Welcome to the Snap! I did not do disk partition so everything is in one drive. Diskpart doesn't lend much help unless there's a command I'm missing - list disk shows nothing. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Step 2:Next, you need to prepare the Surface device to boot from USB. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Complete the Microsoft Surface Data Eraser USB creation process. Report abuse Report abuse . The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. You signed in with another tab or window. b. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. Surface Device that has a 1TB drive configuration shows two drives I need to format my Surface Go before sending it in for repair and can't even get this utility to work. @jans-at This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. :::image type="content" source="images/microsoft-surface-data-eraser/fig2-continue.png" alt-text="Figure 2. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Hello! Thanks for the assist. To work around this issue, changethe deployment tool to target DISK2. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. :::image type="content" source="images/microsoft-surface-data-eraser/fig1-build.png" alt-text="Figure 1. See Recovery options in Windows 10 for more information. Press and hold the volume up button. tomorrow morning I will upload to Google drive. Last Updated on September 28, 2020 by admin 1 Comment. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. No disk drive found. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. I tried the downloaded Surface_Data_Eraser_v3.7.137.0.msi file from the MS downloads page and installed it on 3 different windows computers. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Figure 1. [!TIP] The Microsoft or Surface logo appears on your screen. First, boot into the Surface UEFI and check if the UEFI displays a boot drive error icon . https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Please guide me, Scan this QR code to download the app now. Create a Surface Data Eraser drive, and then start the device from that drive. You are the best person to look after your data. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. retry create bootable usb pendrive. c. Press and release the Power button. ]LOG]!>. And you can use Seagate tools which works with all makes of drive and provides a USB stick to check drives,https://www.seagate.com/gb/en/support/downloads/seatools/ Opens a new window. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. In this video I look at using the Microsoft Surface Data Eraser to make a UEFI Bootable USB that can be used to Securely Wipe a Microsoft Surface. I can pick up one that says it's 3.0 for sure and try that too. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. "We couldn't find any drives. use only 4GB drive . I am done troubleshooting this Microsoft utility that should've just worked. Sfc /Scannow To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. Can I buy an SSD from Microsoft and install it myself? The USB 2.0 drive works without any issues. Step 5: Finally, you need to press the S key to erase data. Sign in Confirm USB drive of at least 4 GB is connected. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Surface Pro 4 no recognized drives - Dell Hardware The utilit. Read the software license terms, and then close the Notepad file. Press and hold the Volume Down button. Have you Sign up for a free GitHub account to open an issue and contact its maintainers and the community. ago The drive you select will be formatted and any existing data on this drive will be lost. @jans-at .You already created bootable pendrive. Note The image and deployment tools that are used must be based on the Windows 10, version 1703 (Spring Creators) update or a later Windows 10 update. Major wasted time. d. Select Continue. To boot your device from the USB stick follow these steps: a. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). New comments cannot be posted and votes cannot be cast. Just strange that all 3 computers do the same thing. I've tried installing this Microsoft Drive Eraser tool on two different computers. I was told I can try to delete partitions but idk if its an SSD issue and idk what the right call is.. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. The text was updated successfully, but these errors were encountered: @jaxne . Storage spaces drives are virtual, so they are listed after physical drives. Release the button once the UEFI screen appears. Storage spaces drives are virtual, so they are listed after physical drives. [!NOTE] Tried imgburn but I don't know which boot files are required, @jaxne . There are plenty of applications around to securely erase data from Windows PCs. Select Yes to continue erasing data on the Surface device. There's not information online I can find on this either. Can I ask you for a quick explanation/guide on how you created the image (be it Windows or Linux). The recovery image requires a working surface to create the image, and it also fails to install the OS when tested. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. While one can always use third-party tools to securely erase data before handing over a PC to service or selling off, there is an official tool to securely wipe data from Microsoft Surface devices. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. [LOG[## Disk(0) was not found. first, create a new folder in C:\ partition [LOG[################################################]LOG]!> If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. Most likely the SSD is fine. For more info, see How to prepare your Surface for service. @jaxne. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. While it has been rewarding, I want to move into something more advanced. Back in the day I used DBAN, bit haven't had to do this in ages. MS Surface Go has been sent in. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. [!TIP] Flashback: April 28, 2009: Kickstarter website goes up (Read more HERE.) Boot your Surface device from the Microsoft Surface Data Eraser USB stick. To boot your device from the USB stick follow these steps: a. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. Choose the account you want to sign in with. 4. Continue to hold the volume-up button. @RAJU2529 thank you for your quick help :) From the desktop, open File Explorer. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Press and hold the Volume Down button. is my ssd dead? : r/Surface - Reddit Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. Create a Surface Data Eraser drive, and then start the device from that drive. Microsoft Surface Data Eraser - Github If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. After downloading, run the setup file and then follow on-screen directions to complete the installation. Prepare a Surface device to be sent for repair. You must accept the license terms to continue. Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. download the iso file and write on a USB pen drive. FAQ: Protecting your data if you send your Surface in for service Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. DISK0 not found when you deploy Windows on a Surface device that has Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Select X to close Microsoft Surface Data Eraser. The Surface Data Eraser can be used on Surfaces running Windows 10, Windows 8/8.1, and Windows 7. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Two hours before I created the bootable iso file. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Privacy Policy. When the Congratulations screen is displayed, you can eject and remove the thumb drive. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. @jaxne : There is a chance that the downloaded file itself could be damaged or that the extraction process failed due to a read/write error (out of space or virtual memory). I tried surface data eraser but I get an error message that "no disk drive found". Then got to a point that says. CRITICAL ERROR: Unable to properly mount the USB. Confirm USB drive of at least 4 GB is connected"::: Does anyone know of the download location for the driver? Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. downloading link for few ARM64bit surface pro devices 2. Figure 6. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. create partition primary [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Accept or decline the software license terms by typing Accept or Decline. Already on GitHub? I wish the Failure would tell you what the hell it failed for. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Repurpose a Surface device for a new user. USB thumb drive selection>"::: If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Figure 2. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Select X to close Microsoft Surface Data Eraser. Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. You must accept the license terms to continue. You could also use the Linux gparted and check the SMART values of your SSD which will give you confidence. Select Continue. @RAJU2529 thank you sir let me try it out. [!CAUTION] Read the software license terms, and then close the Notepad file.

Nutanix Prism Server Is Not Reachable, Anastasia Kingsnorth Documentary, 2018 Ford Mustang Gt Top Speed Without Limiter, Why Is Twitch Hosting The Ellen Show, Articles M