Venue/Event Specific Terms and Conditions. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. You are urged to review all pages displayed during your completion of a purchase. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Listings are not considered retracted until they have been processed and a system confirmation has been issued. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. You may also need to contact your shipper, as additional compensation may be offered in some cases. By clicking Next, you agree to the AXS.com Terms and Conditions. I asked to talk to a manager, but apparently one isn't available for ***** hours. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Select Accept Tickets in the email you received from SeatGeek. If you need to change your name or email address, you will need to access your account on AXS.com. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. On 3/20/23 I received the following email. All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. You can request delivery changes online through your shipping history and the tracking page, WorldShip, UPS CampusShip, or Quantum View. ******* will also be getting a complaint. At first, they needed the last 4 digits of the credit card I used. Dont see what youre looking for? I purchased the tickets almost ten months ago for approximately $500. The ticket is valid only for the event, date, time, and seat location issued. I can understand the confusion on who is responsible in this matter. Your ability and/or right to transfer or resell tickets may vary. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Depending on what type of package it is, you may be able to return it to the sender free of charge or require them to pay the postage. At the bottom, click Trash . Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. You must supply the required Payment Method and/or other personal information in order to complete your purchase. 3. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. 1. Events may be postponed or canceled for a variety of reasons. They take your money instantly and hold on to it, charge ridiculous fees upfront and additional high fees for resale. This includes having the ability to make adjustments to order delivery speed and method, making arrangements for re-deliveries, and accommodating customer requests for changes in delivery address. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. I called as soon as I opened the package and saw that there was nothing (other than the paper) inside. This includes entering the wrong information when the package was shipped, such as an incorrect street address or zip code. I requested a refund for my ticket due to **** application. All photography, filming and other recordings of the event are PROHIBITED. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Footer.languageSelector.ja-jp.region We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. VIRTUAL (ONLINE) EVENTS. Fees may apply for all types of requests, including packages that are redirected to a UPS location and held for the recipient to pick up. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. International Association of Better Business Bureaus. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_24',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_25',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If the package has been delivered to the wrong address and cannot be recovered, unfortunately you may need to reship the item and incur additional costs. Will Call . Hand your package to your friend when it arrives or change your shipping address to theirs (it will still have your name on it though so please alert your friend). E-mail address is required to create an account. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. AXS Help Center terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! You can try contacting them if you have any questions." Upon your payment in full, you shall be entitled to the tickets you have purchased. If UPS will not pick up the package, you can drop it at a local UPS store or other shipping facility, with the senders address on the package. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. I did all of this. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. 4/16/23 Charged me twice for tickets and is refusing to give a refund even though it was an error on their end! If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. I ordered my wristband for the first weekend of the *********** Jazz Fest and had it mailed to me by the specific instructions of my friend. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. I offered to pay for ***** over night but they refuse. Thank you for contacting AXS. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. You should base your purchase decision solely on the information provided. Youll only be charged if your intercept request is completed. Terms and conditions of sites linked to by or from the Service may vary by site. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Any restrictions on transfer or resale will be communicated to you (e.g. With UPS Delivery Intercept, you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt. Postal Service. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. If the address was correct, then the company that shipped the package is responsible, as the company should have verified the correctness of the address and taken steps to ensure the package was delivered to the proper location. If the recipient is not home, the driver will look for a safe place to leave the package, such as a porch, garage, or with a neighbour. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Once you're signed in, select Accept Transfer. Reroute your package to a different location or change the delivery date. Violation thereof is grounds for revocation, seizure or cancellation without refund. How do I change my delivery? 3. You can get monitor and take more control of your shipments with our easy-to-use online tools and resources. We recommend using one of the following browsers to access this site. Hi I'm ********* from **. Service Alert Due to Situation in Ukraine. Our helpline number is 1-888-929-7849. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. What is will call and how do I pick up my tickets? If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. All attendees must conduct themselves properly at an event. You can do it all in one place. (United Kingdom) Be sure to inquire about the process for a return, as it can vary depending on the options available. SEARCH/NO EXPECTATION OF PRIVACY. AXS was solely the method of delivery in this matter. When were my tickets mailed out? You can access the help page through the main page and then look for the Chat with a Representative option. Event Changes If UPS has the wrong address listed on the label, unfortunately this is a problem that must be resolved promptly. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. So I think the way they dealt with issue was unreasonable for me.The order number is 264095187.If you could help me with this issue, I'd be really grateful. You should receive a confirmation after concluding your transaction. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). Supercharge your business shipping with total visibility and control. You own the money, own the tickets but they restrict your tickets and keep the money. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below.If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. How can we possibly contact them with a question? 1 Reply GMHoodwink 24 days ago Create an AXS Coachella Fan account now or update your current AXS information here. Thanks for signing up for the event guide! 4. Skip Send Links Send. If the package has already been sent, unfortunately it is not possible to change the address and the sender will need to make arrangements for the package to be returned and re-sent to a different address. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. The promoters of the event reserve the right to change ticket prices, event location, restrict selling/transferring and seating assignments based upon supply and demand for the event. How do I make changes to a delivery I have sent? If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. 2. If the package still goes uncollected at that point, then the package will be returned to the sender. UPS will typically hold a package for five business days. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: You can also request to change the delivery address for your shipment through our mobile app. (United States) Latecomers may be seated at the discretion of Client or venue. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. I live in ******, **., over **** miles away. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Please be advised that all sales are final no refunds or exchanges as per the AXS purchase agreement. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. **************************************************************************We apologize for the inconvenience. If you missed a delivery, you received a UPS Delivery Notice letting you know that your driver was unable to deliver your package. You may be required to provide a signature in order to return the package. Thank you for contacting AXS. On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. Additionally, you should check with the sender to see if they would like you to destroy the package if it is not deliverable, just in case the package contained anything valuable or confidential. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. What do I do? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 732 complaints closed in the last 12 months. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. I use the AXS app to buy 1 ticket for the ********* game on 7/4/2023, I try multiple times because I was getting an error after serval attempts it let me enter my card and name info after submitting for payment I gave me an other error.
Correlation Between Categorical And Ordinal Variables,
10,000 Pesos To Dollars In 1998,
British Heart Foundation Aims And Objectives,
Logan Square Philadelphia Crime Rate,
Articles A